Director of Operations

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Director of Operations to join their team in a remote position. The Director of Operations is responsible for overseeing the daily operational activities. This role involves managing various tasks, improving efficiency, and reducing costs as needed. The Director of Operations works closely with the Chief Operating Officer (COO) and other executives to coordinate and align departmental operations and strategies.

Duties and Responsibilities :

• Liaise with the COO to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of the business to ensure smooth progress
• Supervise staff and provide constructive feedback
• Evaluate the efficiency of business procedures according to organizational objectives and apply improvements
• Oversee internal support processes and organize them to enhance customer satisfaction
• Evaluate overall performance by gathering, analyzing, and interpreting data and metrics, and provide regular reporting to key stakeholders
• Ensure that the company runs with legality and conformity to established regulations
• Ensure processing of daily work including SAR review and transmission, FI file processing, and third-party data connections
• Oversee and administer Azure Cloud resources, including basic app service, network security group, and key vault configuration
• Ensure SOC requirements are met and participate in the annual SOC audit
• Contribute as a member of the company's product owner's committees for Engage and Assure
• Establish procedures for privileged access and manage user access
• Lead and mentor operations team
• Refine and enforce operational policies and procedures

Skills and Qualifications :

• Proven experience as Director of Operations or equivalent position
• Excellent organizational and leadership abilities
• Ability to construct SQL queries for standalone and PowerBI reporting
• Outstanding communication and people skills
• Knowledge of banking rules and guidelines is a plus
• In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service, etc.)
• Working knowledge of data analysis and performance/operation metrics
• Familiarity with Microsoft 365 and various business software
• Proven experience with Power BI or similar reporting tools
• Proven experience with Atlassian products (Jira and Confluence)
• Proven experience in Azure Portal

Wage Range :
The rate for this position is between $100.00 - $135.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits :
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ;/strong> .

#INDCCStaffing