CMMI Quality Assurance Auditor- CGS Administrators, LLC


On Site
Full Time


System testing
Business analysis
Quality assurance
Information Technology
Software development
Project management
Information systems
Continuous improvement
Process improvement
Trend analysis
Administrative support
Data security
Contingency plan
Systems engineering
Business operations
Microsoft Office
Office equipment
Performance improvement
Life insurance
Requirements management
Microsoft Excel
Regulatory Compliance
Computer hardware

Job Details

We are seeking a passionate and experienced Systems Quality Assurance Auditor to join our dynamic team. This is an on-site position in Nashville, TN. If you're enthusiastic about technology, enjoy audits and coordinating Capability Maturity Model Integration (CMMI) Appraisals, then look no further and join CGS Administrators, LLC!

Responsibilities include audit tasks supporting Information Technology (IT) software development life cycle. This would include process, quality and product reviews covering multiple project management methods (Agile, Waterfall, Hybrid). Specific tasks range from examining, evaluating, and analyzing Information Systems (I/S) processes, technical standards, and management procedures to ensure they are working effectively to improve the overall performance of the organization. Assist IT staff by providing education and guidance regarding IT methodologies, processes, and standards.

If you are seeking an organization that embraces change, innovation, ideation to support continuous improvement and performance that will excel growth opportunities, CGS Administrators is the organization for you!

What you'll do

Responsible for examining, evaluating and analyzing I/S processes, technical standards and management procedures to ensure they are working effectively to improve the overall performance of the organization. Conduct less complex audits against established standards to ensure compliance. Provide recommendations of process improvements. Participate in Governance sub-committees. Assist IT staff by providing education and guidance to I/S staff regarding IT methodology, processes, and standards. Ensure the quality of data maintained by the Quality Assurance area.
  • Perform periodic audits (weekly, monthly, quarterly, and annual). Conduct trend analysis and provide recommendations of process improvements. Provide reports to management on compliance with adapted IT standards.
  • Under the guidance of senior auditor, develop new or enhanced audits, of internal I/S areas and processes to assess compliance with adapted processes, standards, and regulations. Document findings and prepare detail and summary audit reports relating to the standard being validated.
  • Provide administrative support for the I/S systems which document authorized software/hardware, Product/Service offerings and/or systematic data archival.
  • Develop knowledge of internal and external standards, regulations, and regulatory bodies. Serve as a liaison to I/S Governance organization on applicable I/S sub-committees. Identify and communicate compliance issues and risks promptly so that they are understood.

To Qualify for This Position, You'll Need:

Required Education:
  • Bachelor's Degree in job related field OR
  • 4 years of job-related work experience OR
  • Associate's and 2 years job-related work experience

Required Work Experience:
  • 4 years of job-related experience including 2 years of IT system auditing, data security administration, contingency planning, quality assurance, systems development, or IT business system analysis.

Require Skills and Abilities:
  • Intermediate knowledge of systems development concepts.
  • Fully understands acceptable internal standards and methodologies.
  • Understand the interaction and relationship of business operations and information systems. Understand the interaction and relationship of network processes.
  • Demonstrated ability to analyze best-in-class processes.
  • Ability to identify problems and recommend solutions.
  • Ability to provide guidance in developing and implementing validation processes for all development and enhancement projects.
  • Excellent oral and written communication skills.

Required Software and Tools:
  • Microsoft Office and standard office equipment.

Work Environment:
  • Typical office environment.

We Prefer That You Have:
  • Direct or indirect experience as a Capability Maturity Model Integration (CMMI) Appraisal Team Member and/or have provided support to an appraisal.
  • Completed CMMI Foundations of Capability and Building Development Excellence Course work.
  • Demonstrated collaboration with internal and external audit teams.
  • Conducted performance, improvement, and benefit analysis.
  • Developed and provided staff education.

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Our comprehensive benefits package includes:
  • 401(k) retirement savings plan with company match
  • Subsidized health plans and free vision coverage
  • Life insurance
  • Paid annual leave - the longer you work here, the more you earn
  • Nine paid holidays
  • On-site cafeterias and fitness centers in major locations
  • Wellness programs and a healthy lifestyle premium discount
  • Tuition assistance
  • Service recognition

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information .

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail or call 1-, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.