IT Multi-Discipline Senior Specialist

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:
IT Multi-Discipline Senior Specialist

Department:
Arts and Sciences | Information Technology

Functions as a member of the Arts and Sciences Technology Services (ASCTech) Operations - Support team, providing comprehensive computer hardware and software support to the College, with a primary focus on users in the assigned unit(s). Maintains users' IT hardware and software, and interfaces with related instruments and devices; troubleshoots and resolves problems; installs and deploys new/upgraded hardware and software; directly supports other IT facilities such as laboratories, clinics, AV-equipped conference rooms, and computer classrooms in the College. Provides technical advice, guidance, and creates solutions for IT users, including researchers with unique and varied needs; recommends solutions and services to meet IT users' needs; advises on and promotes prescribed security and risk management practices and principles; develops technology solutions for faculty research, teaching, and administration.

Works on site in several buildings with internal and external service providers to manage and carry out all phases of the IT hardware and software lifecycles from need specification to procurement to deployment to decommissioning; specifies and procures needed IT services from ASCTech, OTDI, and external vendors; monitors such services and triages troubleshooting with ASCTech, OTDI, and external vendors. Mentors tier 1 / tier 2 staff. Other duties as assigned. May require occasional evening or weekend hours. Requires successful completion of background check.

Required: Bachelor's Level Degree or equivalent combination of education and experience. Four years of relevant experience. Demonstrated proficiency with Windows and Macintosh operating systems; working knowledge of PC hardware; understands basic networking including switching, routing, firewalls. Demonstrated ability to work with customers to deliver services and resolve issues; demonstrated problem solving/troubleshooting skills. Proven ability to communicate clearly both orally and in writing.

Desired: Degree with specialization in science or engineering preferred. Proficiency with Linux, previous experience in both research and teaching laboratory settings, and experience using desktop support applications such as MECM, Jamf, or Bomgar.

Additional Information:

The College of the Arts and Sciences Department of Information Technology is seeking an IT Multi-Discipline Senior Specialist. The College of Arts and Sciences is the largest college and the academic heart of the university. The College hosts 81 majors. With 38 departments, 20+ world-class research centers, and more than 2,000 faculty and staff members, students have the unique opportunity to study with the best artists, scholars, and scientists in their field.

The pay range for this job profile is $81,800 - $106,900. The offer for this position will fall within this range based on internal equity, the unit's available budget, and the candidate's qualifications.

Location:
Physics Research Building (0070)

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.