Business Systems Analyst

Overview

Remote
Hybrid
$55 - $65 per hour
Contract - W2
Contract - 3 month(s)

Skills

Business Systems Analyst

Job Details



Sr. Business Systems Analyst - Zuora Implementation
Contract to Hire (3-month contract before converting)
100% Remote

Our client is seeking a skilled Business Systems Analyst with specialized experience in Zuora implementations to join their team. They have an implementation partner that kicked off the project two months ago. This person will transition to become the Subject Matter Expert (SME) of the system once they roll off in October.

Key Responsibilities:



  • Collaborate with Implementation Partner and internal stakeholders to ensure successful Zuora implementation.

  • Serve as the SME for Zuora post-implementation, providing ongoing support and expertise.

  • Analyze business requirements and translate them into technical specifications.

  • Develop and maintain system documentation, including process flows and user guides.

  • Conduct system testing and validation to ensure functionality aligns with business needs.

  • Provide training and support to end-users on Zuora functionalities.

  • Identify and troubleshoot system issues, working with IT and vendor support as needed.

  • Continuously monitor system performance and recommend improvements.



Qualifications:



  • Bachelor's degree in Business, Information Systems, or related field.

  • Proven experience in Zuora implementations and system management.

  • Strong analytical and problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a team.

  • Experience with project management and system documentation.

  • Familiarity with SaaS platforms and subscription billing models.

  • Experience working with Implementation Partners.




About Korn Ferry


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