Overview
On Site
62.5/hr - 70.42/hr
Full Time
Skills
Financial Services
Finance
Data Collection
Team Management
Auditing
Data Management
Access Control
RBAC
Privacy
Analytics
Identity Management
Optimization
Collaboration
Product Engineering
User Experience
Dashboard
Management
JIRA
Reporting
ServiceNow
Workflow
Job Details
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Software Engineer in Dallas TX (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 6 Months with opportunity to extend
Required Skills & Experience
Desired Skills & Experience
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 6 Months with opportunity to extend
Required Skills & Experience
- Session Replay Administration experience - preferably Glassbox
- Session Replay Solutions experience using Glassbox, Fullstory or Quantum Metric
- Security and access control: Session vault for record-keeping, Segment Center, Data collection setup, and Environment configuration.
- User and team management: User Management, Team and collaboration tools, and Audit logs.
- Configuration and data management: Role-based access control (RBAC), Data privacy and security settings, and Secure deployment options.
- Reporting: Data and analytics
Desired Skills & Experience
- ServiceNow
- Jira
- Native App Development
- Administer and manage session replay solutions such as Glassbox, FullStory, or Quantum Metric, ensuring effective implementation, maintenance, and configuration of these platforms.
- Act as the primary point of contact for session replay tool administration, including troubleshooting, version upgrades, user management, and platform optimization.
- Collaborate with cross-functional teams (Product, Engineering, UX, Business) to identify and define session replay requirements and drive adoption of insights to improve user experiences.
- Build, automate, and maintain reporting dashboards to provide actionable insights for stakeholders; regularly communicate key findings and trends.
- Oversee and organize tasks, tickets, and requests using Jira, tracking progress and ensuring timely resolution of issues.
- Integrate reporting and incident tracking using ServiceNow and coordinate with IT and support teams for streamlined workflows.
- Provide expertise and guidance on session replay solutions for both web and native app environments; contribute to native app development projects where possible.
- Stay informed on new features and best practices for session replay tools; recommend and implement platform improvements.
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