Program Coordinator (E-commerce or Digital Marketing)

Program Coordinator 4 (E-commerce or Digital Marketing)

Job Summary: Talent Software Services is in search of a Program Coordinator for a contract position in Redmond, WA. The opportunity will be one year with a strong chance for a long-term extension.

Position Summary: Join our dynamic team, where you'll play a pivotal role in managing the gaming commerce platform. Your efforts will ensure smooth purchase flows, empower publishers, and enhance the player experience for buying content in games.

Primary Responsibilities/Accountabilities:

• Purpose of the Team: The team is dedicated to managing the gaming commerce platform, ensuring seamless purchase experiences, empowering publishers, and enhancing the player journey when buying game content.
• Key Projects:
  • Support publisher engagement for gaming clubs, which serve as social landing points for games.
  • Coordinate onboarding for publishers to utilize gaming tools and features effectively.
  • Assist with go-to-market materials and publisher education initiatives.
• Typical Task Breakdown & Operating Rhythm:
  • Communicate with top publishers via email and distribution lists, primarily asynchronously.
  • Coordinate internally with PM teams for publisher education and feature updates.
  • Prepare and manage documentation or conduct lightweight user research tasks.
  • Participate in occasional meetings with internal stakeholders; minimal external meetings.

Qualifications:

• Years of Experience Required: Level 4 expectation: 8-10 years, with consideration for strong candidates with 4 years if skills align.
• Degrees or Certifications Required: No strict requirement; a bachelor's degree is preferred but not mandatory.
• Best vs. Average Candidates:
  • Best: Candidates with e-commerce exposure, B2B go-to-market experience, and the ability to create or design business-facing materials.
  • Average: General coordinators without relevant domain knowledge or cross-team experience.
• It would be beneficial to see a professional writing or design sample/portfolio link.
• Program/Project Coordination - Minimum 8 years (preferably in tech or gaming).
• Stakeholder Communication & Cross-Team Collaboration - Minimum 8 years.
• E-commerce or Digital Marketing Exposure - Minimum 8 years (preferred for publisher engagement and go-to-market tasks).

Preferred:

• Blend of coordination, communication, and creative problem-solving in a dynamic gaming environment.
• Exposure to e-commerce and publisher engagement strategies within a global tech company.
• Timely coordination of publisher onboarding and feature updates.
• Quality of communication and ability to manage multiple stakeholders effectively.
• Contribution to improving publisher experience and supporting go-to-market initiatives.