Overview
Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 month(s)
No Travel Required
Skills
GOP
OM
Purchasng
Job Details
Job Title: GOP & Backlog Management Specialist (Order Management) – Remote
Video Interview | Long Term Contract
We are seeking a highly skilled GOP & Backlog Management Specialist with strong experience in Order Management (OM) to support end-to-end order fulfillment processes. The ideal candidate will have hands-on expertise in Global Order Promising (GOP), backlog analysis, order orchestration, and cross-functional coordination to ensure accurate, timely, and efficient order execution.
This role is fully remote and requires a proactive professional who can manage priorities in a fast-paced, dynamic environment.
Key Responsibilities
- Manage and optimize Global Order Promising (GOP) processes to ensure accurate order commitments.
- Monitor, analyze, and report order backlog, identifying risks, delays, and fulfillment bottlenecks.
- Collaborate with Supply Chain, Logistics, OM, and Planning teams to resolve order execution issues.
- Execute and manage Order Management operations, including order creation, modifications, holds, cancellations, and fulfillment updates.
- Perform daily backlog reviews and drive actions to close aging orders.
- Ensure data accuracy and order completeness throughout the fulfillment lifecycle.
- Work closely with Planning teams to validate ATP/CTP results and ensure correct supply allocation.
- Support root-cause analysis for order delays and propose corrective actions.
- Prepare KPIs and dashboards for backlog health, GOP performance, and fulfillment metrics.
- Partner with IT/functional teams to troubleshoot OM/GOP system issues.
- Maintain strong communication with stakeholders to provide order status, risks, and recommendations.
Required Skills & Qualifications
- 4–8 years of experience in Order Management, GOP, or Order Fulfillment roles.
- Strong knowledge of Order Management systems (Oracle EBS, Oracle Fusion, SAP OM, or similar).
- Hands-on experience with GOP / ATP / CTP processes.
- Strong analytical skills with the ability to interpret data and drive actionable insights.
- Experience in backlog management, demand–supply alignment, and order prioritization.
- Excellent communication and stakeholder-management skills.
- Ability to work independently in a remote environment.
- Proficiency in Excel; experience with reporting tools (OTBI/BI, Tableau, Power BI) is a plus.
Preferred Qualifications
- Experience with Oracle Order Management Cloud or Oracle EBS OM/GOP.
- Exposure to Supply Chain Planning concepts (Inventory, Fulfillment, Logistics).
- Prior experience in high-volume order environments (Manufacturing, Hi-Tech, Retail, etc.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.