Willow Ambulatory- Senior Clinical Systems Analyst- IT Pharmacist

Your job is more than a job

The Clinical Systems Analyst Senior works independently and assists in mentoring others and is responsible for the following: Performs a variety of technical work associated with analyzing user requirements, procedures and problems to automate clinical functions or to improve existing information technology related systems. The analyst will lead in the design and build of software packages to meet the needs of providers, staff, and patients. Primary responsibility will be to develop the Electronic Medical Record (EMR) and inter-related systems to meet meaningful use and regulatory standards as well as to meet the needs of the system. Excellence in customer service and superior teamwork skills are essential. Serves to assist in developing the tools the providers and staff need to give the highest quality health care to the patients while ensuring security and efficiency.

Your Everyday

• General Functions:
  - Demonstrates ability to represent Information Technology in a respectful and professional manner
  - Completes assigned tasks per defined project scope, timelines, and budgets
  - Understands interconnectivity and integration with EMR and third-party applications. Works with internal IT teams on technical troubleshooting, integration, reporting and training
  - Demonstrates creativity and passion to continuously learn
  - Follows department standards and procedures
  - Communicates effectively with technical team at all levels and with users at a non-technical and clinical level
  - Alerts senior staff members of any outages, problems or delays
  - Maintains knowledge of health care, technology and industry trends
  - Maintains appropriate certifications
• Systems Analysis:
  - Able to interpret data regarding current environment and document workflows and system access
  - Applies analytical skills and related application knowledge to define the information requirements necessary to design, build and install upgrades and/or new implementations
  - Ability to analyze and make sound recommendations for workflow based on system capabilities.
  - Develops and/or evaluates previously refined data and programs and selects from a range of alternatives to determine the appropriate action to be taken. Understands functionality and relationships between supported applications
  - Lead optimization efforts of clinical staff and departments
• Applications Support / Build:
  - Creates test plans to support thorough application and integrated testing scenarios
  - Reviews and test changes in newly released software to ensure integrity
  - Resolves post installation technical problems in a timely manner, assists team in resolving complex issues, escalating issues as necessary to the appropriate organizational or vendor level
  - Expert on routine duties often asked to mentor team; uses appreciable originality on system assignments, makes recommendations and seeks approval on complex matters
  - Researches, identifies, designs and implements solutions to special client requests or requirements and thoroughly documents all identified solutions and standard operating procedures
  - Plans independently the full range of programming actions needed to achieve desired end-results on complex problems; analyzes and suggests system development tasks
  - Performs system design/build/update. Builds Master Files. Monitors release notes for pertinent build and testing for the system.
  - Keeps documents and change logs updated
  - Maintains quality control between environments with build activities
• Project Management:
  - Develops or helps in the development of work plans, task sequencing
  - Develops time schedules, conversion and test procedures for all aspects of system
  - Executes necessary investigation, analysis and evaluation to determine project feasibility and develops project scope
  - Utilizes change management process
• Other duties as required:
  - Completes required documentation
  - Serves as member of various employee committees to discuss workflow, system needs and changes
  - Coordinates activities with other departments and work groups as needed
  - Serves as a backup to related positions as needed
  - Participates in on call rotation for application support
  - Help Desk support as needed
  - Performs related duties as assigned

The Must-Haves

Minimum:

EXPERIENCE QUALIFICATIONS

• 3 years of experience Healthcare (LCMC)

EDUCATION QUALIFICATIONS

• Required: Bachelor's/Pharm D Pharmacy (LCMC)

LICENSES AND CERTIFICATIONS

• Certification Name: Pharmacist
  • Required
  • Issuer: Louisiana Board of Pharmacy
  • Licensure Speciality: Licensure
  • Entity: LCMC

SKILLS AND ABILITIES

• Extensive working knowledge of healthcare and systems
• Ability to conceptualize and analyze complex issues
• Ability to work independently and manage time well
• Ability to direct a variety of projects in addition to an understanding of the ways in which information technology is applied within the enterprise
• Ability to maintain assigned programs and systems
• Ability to communicate effectively orally and in writing
• Epic or other certification Required where appropriate
• Hospital experience, patient safety focused, working clinical knowledge in a variety of clinical specialties.

WORK SHIFT:

Days (United States of America)
LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems - it's all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

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