IT Manager

job summary:

Information Technology Manager

We are seeking an Information Technology Manager to lead and oversee all aspects of our company's IT infrastructure and operations. The ideal candidate will be a proactive problem-solver with a strong technical background and a talent for strategic planning. This role involves ensuring the reliability and security of our systems, managing a small team, and collaborating with various departments to support their technology needs.

location: Dorchester, Massachusetts

job type: Permanent

salary: $115,000 - 125,000 per year

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Key Responsibilities

• Strategic and Operational Oversight: Lead the planning, execution, and evaluation of all IT operations, ensuring they align with our business goals and corporate standards.
  
  
  
  
  • This includes developing and enforcing departmental procedures for system administration, help desk support, and network management.
  
  
• System and Application Management: Provide hands-on support for our ERP and other business applications, databases (MS SQL), and network connectivity.
  
  
  • This includes troubleshooting complex issues, coordinating with external vendors, and overseeing system updates, migrations, and outages.
  
  
• User Support and Training: Act as a key resource for employees, providing technical assistance and training for hardware, software, and new user onboarding.
• Maintain a detailed inventory of all IT assets and track support requests to ensure timely resolution.
• Compliance and Security: Enforce IT security policies and procedures in collaboration with our corporate security team. Ensure that all systems and processes meet regulatory and contractual requirements (e.g., ISO 27001, COBIT, NIST 800-53) and maintain accurate documentation for audits.
• Cross-functional Collaboration: Partner with department managers to understand their technology needs, provide expert advice on IT solutions, and manage project timelines and budgets.
  
  
  • Represent our organization in corporate IT meetings to ensure local needs are addressed.
  
  

Qualifications

Experience: At least 5 years of experience in IT support and operations, with a proven track record of managing technology infrastructure.

Technical Skills: Deep knowledge of network, workstation, and business applications. Experience with ERP systems and MS SQL databases is essential.

Leadership and Communication: Strong interpersonal and communication skills, with the ability to work independently and lead a small team.

Problem-Solving: Excellent analytical skills and the ability to troubleshoot complex technical issues.

On-Call Availability: This position requires you to be available for emergencies as needed.

Compensation and Benefits

Salary: Competitive salary commensurate with experience.

Bonus: Participation in the company's bonus program, up to 10% of your annual salary.

Paid Time Off: Starting with 3 weeks of paid time off, in addition to personal and floating holidays.

Health and Wellness: Comprehensive benefits package, including medical, dental, vision, 401(k), and various insurance plans.

Future Goals and Objectives

Full Compliance: Work with Corporate IT to achieve full IT compliance with corporate standards.

Strategic Planning: Identify and plan for the technology needs required to support our 2026 business plan.

SOX Compliance: Collaborate with Finance and HR departments to ensure compliance with SOX regulations related to financial systems and payroll applications.

Policy Management: Assist the Supply Chain Manager with version control for company policies.

qualifications:

Qualifications

• Experience: At least 5 years of experience in IT support and operations, with a proven track record of managing technology infrastructure.
• Leadership and Communication: Strong interpersonal and communication skills, with the ability to work independently and lead a small team.
• Problem-Solving: Excellent analytical skills and the ability to troubleshoot complex technical issues.
• On-Call Availability: This position requires you to be available for emergencies as needed.

Compensation and Benefits

Salary: Competitive salary commensurate with experience.

Bonus: Participation in the company's bonus program, up to 10% of your annual salary.

Paid Time Off: Starting with 3 weeks of paid time off, in addition to personal and floating holidays.

Health and Wellness: Comprehensive benefits package, including medical, dental, vision, 401(k), and various insurance plans.

skills: Technical Skills: Deep knowledge of network, workstation, and business applications. Experience with ERP systems and MS SQL databases is essential.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.