Overview
On Site
USD 19.00 - 22.00 per hour
Contract - Independent
Contract - W2
Skills
SAP BASIS
Technical Support
Microsoft Excel
Laptop
Account Management
Customer Service
Remote Support
Active Directory
Management
Computer Hardware
Microsoft Windows
Operating Systems
Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Worcester, Massachusetts. This role involves hands-on technical support, where you will assist with hardware replacements and software installations. The ideal candidate will excel in troubleshooting and have a strong understanding of desktop systems and imaging processes.
Responsibilities:
Replace and configure desktop machines -migrate from Windows 10 to Windows 11.
Set up laptops, install necessary software, and ensure all systems are functioning correctly.
Follow detailed instructions while adhering to company standards and protocols.
Ensure all tasks are completed efficiently, including hardware imaging and software setup.
Utilize Active Directory for account management and troubleshooting.
Provide excellent customer service to employees during the transition process.
Requirements
Proven experience in PC desktop support and workstation setup.
Strong knowledge of Active Directory for user and group management.
Familiarity with desktop hardware and imaging processes.
Proficiency in Windows 10 and Windows 11 operating systems.
Ability to troubleshoot and resolve technical issues independently.
Excellent communication skills and the ability to work collaboratively with IT teams.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Worcester, Massachusetts. This role involves hands-on technical support, where you will assist with hardware replacements and software installations. The ideal candidate will excel in troubleshooting and have a strong understanding of desktop systems and imaging processes.
Responsibilities:
Replace and configure desktop machines -migrate from Windows 10 to Windows 11.
Set up laptops, install necessary software, and ensure all systems are functioning correctly.
Follow detailed instructions while adhering to company standards and protocols.
Ensure all tasks are completed efficiently, including hardware imaging and software setup.
Utilize Active Directory for account management and troubleshooting.
Provide excellent customer service to employees during the transition process.
Requirements
Proven experience in PC desktop support and workstation setup.
Strong knowledge of Active Directory for user and group management.
Familiarity with desktop hardware and imaging processes.
Proficiency in Windows 10 and Windows 11 operating systems.
Ability to troubleshoot and resolve technical issues independently.
Excellent communication skills and the ability to work collaboratively with IT teams.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.