Overview
On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 month(s)
Skills
IIS
HIPAA
Immunization
data quality
Ticketing System
Data Matching
HL7 Messaging
Job Details
Location & Work Arrangement
- City, State: Indianapolis, Indiana
- Work Arrangement: Hybrid (Onsite 3 days per week, 2 days remote).
- Contract: This is a Contract position.
- Residency Requirement: Local candidates only.
- Mode of Interview: The interview process is 1 round (Virtual) followed by a final In Person interview.
Essential Duties and Responsibilities
Data Integrity and Problem Resolution
- Deduplication Focus: The primary responsibility is to investigate and resolve complex duplicate patient records and bad merges within the immunization registry.
- Data Tools: Utilize specialized data tools and matching algorithms to efficiently identify and correct data integrity issues.
- Data Quality Improvement: Collaborate with IT and data quality teams to improve deduplication processes, system performance, and overall Data Quality metrics.
- Escalation: Escalate complex data issues to technical teams or data stewards as needed.
Technical and Customer Support
- End-User Support: Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.
- Documentation: Document all support interactions in the ticketing system (e.g., ServiceNow) and maintain accurate logs.
- Training & Reporting: Provide guidance to users on best practices for data entry, record management, and generate reports on data quality trends.
- Testing: Assist in testing system updates and enhancements.
Required Technical Experience (4.5+ Years)
| Skill Area | Minimum Experience | Key Expertise & Knowledge |
| IT/Helpdesk Support | 4.5 Years (Required) | Experience in a helpdesk, data quality, or healthcare IT support role. |
| Data Integrity | 4.5 Years (Required) | Experience with deduplication tools, data matching, or record linkage techniques. |
| Public Health IT | N/A (Required) | Familiarity with immunization information systems (IIS). |
| Education | N/A (Required) | Associate's or Bachelor's degree in Health Informatics, IT, Public Health, or related field. |
Desired Skills
- Standards & Compliance: Knowledge of HL7 messaging and public health data standards; understanding of HIPAA and data privacy regulations.
- Tools: Proficiency in using ticketing systems (e.g., ServiceNow) and Microsoft Office Suite.
- Sector Experience: Experience working with state or local public health departments.
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