Overview
On Site
Hybrid
USD 35.00 per hour
Full Time
Skills
Object-Oriented Programming
Java
DHTML
Ajax
JavaScript
AngularJS
Cascading Style Sheets
XML
HTML
XHTML
Web Applications
Communication
Articulate
Customer Service
Computer Networking
System Administration
Linux
Unix
Business Process
Web Services
SOAP
Data Extraction
JDBC
ODBC
Business Intelligence
Remote Administration
Secure Shell
SNMP
WMI
Windows PowerShell
Eclipse
IT Service Management
ITIL
Configuration Management Database
Relational Databases
MySQL
Oracle
Technical Support
Management
Customer Support
Mentorship
Customer Facing
Performance Management
Project Management
Preventive Maintenance
Recruiting
Job Details
Date Posted: 08/12/2025
Hiring Organization: Rose International
Position Number: 486898
Industry: Software
Job Title: Technical Support Engineer - UX
Job Location: Orlando, FL, USA, 32804
Work Model: Hybrid
Work Model Details: Hybrid schedule W/Th onsite
Shift: 1st shift
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 35.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: CSS, Java, JavaScript, MySQL, Technical Support, Written Communication
Experience Desired: Java and JavaScript (2 yrs); Relational Databases (2 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor's Degree
**C2C is not available**
Job Description
Education:
High School diploma or GED - Required
Bachelor's degree - Nice-to-have
Required Skills:
Strong object-oriented programming skills in Java/JavaScript
Highly experienced in their ability to troubleshoot difficult technical issues with ease
Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML
Working knowledge of the components in a web applications stack
Experience with relational databases such as MySQL
Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
Strong personal commitment to quality and customer service
Ability to work with high-value customer administrators and developers
Understanding of basic networking and system administration.
Nice to Have Skills:
Fundamental understanding of Linux and/or UNIX knowledge
A fundamental understanding of IT service management and the ITIL business process
Web Services (consuming or providing) (SOAP, REST)
Data Extraction Technologies (e.g. JDBC, ODBC)
Any bi-directional, automated integration between two systems
Understanding of remote administration via SSH, SNMP, WMI, PowerShell.
Strong Familiarity with Eclipse IDE
A fundamental understanding of ITSM, ITIL, and/or CMDB
Strong Experience with relational databases (e.g. MySQL, Oracle)
Responsibilities:
We are looking for an experienced engineer with a passion for excellence.
The Technical Support Engineer will be responsible for managing and resolving challenging issues for company partners and customers.
This includes developing subject matter expertise within the customer support department and mentoring junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the company platform.
This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills.
The position requires working a shift from 8am-5pm PST and may be asked at times to work outside normal business hours (evening/weekend shifts, holidays) and be flexible to schedule changes.
Those we hire will be trained and mentored in these technologies as appropriate by our senior staff and will work to support a growing base of customers globally.
Successful candidates will enjoy generous earning potential and the chance to expand their role in the company as we grow.
We value a work-life balance while also collaborating through consistent presence in the office
Interview Process:
First round - 1-hour panel interview with 2 managers - hiring manager and one additional manager (non-technical questions)
Final round - 1-hour panel interview with 2-3 engineers (technical questions)
Important Note - Onsite Requirement:
This position requires an on-site presence weekly on Wednesday and Thursday
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 486898
Industry: Software
Job Title: Technical Support Engineer - UX
Job Location: Orlando, FL, USA, 32804
Work Model: Hybrid
Work Model Details: Hybrid schedule W/Th onsite
Shift: 1st shift
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 35.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: CSS, Java, JavaScript, MySQL, Technical Support, Written Communication
Experience Desired: Java and JavaScript (2 yrs); Relational Databases (2 yrs)
Required Minimum Education: High School Diploma or equivalent
Preferred Education: Bachelor's Degree
**C2C is not available**
Job Description
Education:
High School diploma or GED - Required
Bachelor's degree - Nice-to-have
Required Skills:
Strong object-oriented programming skills in Java/JavaScript
Highly experienced in their ability to troubleshoot difficult technical issues with ease
Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML
Working knowledge of the components in a web applications stack
Experience with relational databases such as MySQL
Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
Strong personal commitment to quality and customer service
Ability to work with high-value customer administrators and developers
Understanding of basic networking and system administration.
Nice to Have Skills:
Fundamental understanding of Linux and/or UNIX knowledge
A fundamental understanding of IT service management and the ITIL business process
Web Services (consuming or providing) (SOAP, REST)
Data Extraction Technologies (e.g. JDBC, ODBC)
Any bi-directional, automated integration between two systems
Understanding of remote administration via SSH, SNMP, WMI, PowerShell.
Strong Familiarity with Eclipse IDE
A fundamental understanding of ITSM, ITIL, and/or CMDB
Strong Experience with relational databases (e.g. MySQL, Oracle)
Responsibilities:
We are looking for an experienced engineer with a passion for excellence.
The Technical Support Engineer will be responsible for managing and resolving challenging issues for company partners and customers.
This includes developing subject matter expertise within the customer support department and mentoring junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the company platform.
This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills.
The position requires working a shift from 8am-5pm PST and may be asked at times to work outside normal business hours (evening/weekend shifts, holidays) and be flexible to schedule changes.
Those we hire will be trained and mentored in these technologies as appropriate by our senior staff and will work to support a growing base of customers globally.
Successful candidates will enjoy generous earning potential and the chance to expand their role in the company as we grow.
We value a work-life balance while also collaborating through consistent presence in the office
Interview Process:
First round - 1-hour panel interview with 2 managers - hiring manager and one additional manager (non-technical questions)
Final round - 1-hour panel interview with 2-3 engineers (technical questions)
Important Note - Onsite Requirement:
This position requires an on-site presence weekly on Wednesday and Thursday
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.