Overview
On Site
Full Time
Skills
Data Analysis
Pivotal
Collaboration
Facilitation
Scrum
UPS
Leadership
Coaching
Accountability
Training
Development Testing
Sprint
Apache Velocity
Project Scoping
Continuous Improvement
Computer Science
Agile
ADO
JIRA
Product Management
Functional Design
Multitasking
Problem Solving
Conflict Resolution
Decision-making
Attention To Detail
Organizational Skills
Communication
Presentations
Microsoft Office
Microsoft Visio
Project Management
PMBOK
Lean Six Sigma
Aviation
DevOps
Management
Cloud Computing
Amazon Web Services
Microsoft Azure
Job Details
Description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
The Scrum Master plays a pivotal role in guiding Agile teams to deliver high-quality, business-critical products. This role is responsible for facilitating Agile ceremonies, identifying and removing impediments, and coaching both the team and stakeholders on Agile principles and practices. The Scrum Master will be instrumental in cultivating a culture of continuous improvement, empowering teams, and fostering seamless cross-functional collaboration that ensures delivery of business value.
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree in Computer Science, Engineering, or related field
4+ years of software product management experience
Strong understanding of Agile methodologies and tools (e.g., ADO, Jira)
Solid knowledge of product management best practices, functional design, and application delivery methodology
Strong multitasker with proven experience handling multiple roles and projects simultaneously
Excellent analysis, problem-solving, and decision-making skills
Attention to detail and strong planning/organizational skills
Strong communication skills - verbal, written, and presentation
Proficiency with Microsoft Office and Visio
Knowledge of project management methodology and some project management skills
Proven ability to work effectively across functions and lead without authority
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master's degree
Project Management (PMI) Certification
Lean Six Sigma certification
Aviation industry knowledge, safety or TechOps technology knowledge
AWS Cloud & DevOps knowledge
Experience managing application portfolios, modernization, or custom development initiatives
Experience with cloud platforms (AWS, Azure, etc.)
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
The Scrum Master plays a pivotal role in guiding Agile teams to deliver high-quality, business-critical products. This role is responsible for facilitating Agile ceremonies, identifying and removing impediments, and coaching both the team and stakeholders on Agile principles and practices. The Scrum Master will be instrumental in cultivating a culture of continuous improvement, empowering teams, and fostering seamless cross-functional collaboration that ensures delivery of business value.
- Agile Facilitation - Guide and support Agile teams by facilitating Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
- Impediment Removal - Identify, track, and eliminate blockers to team progress through problem-solving and escalation. Partner with leadership and functional groups to resolve dependencies and constraints.
- Team Coaching - Coach team members and product managers on Agile principles, practices, and frameworks. Foster a culture of accountability, transparency, and continuous learning. Organize and conduct training sessions to enhance team members' skills in Agile methodologies.
- Stakeholder Communication - Act as a bridge between product managers, developers, QA, and stakeholders. Provide clear and consistent updates on team progress, risks, and delivery commitments.
- Delivery Oversight - Ensure teams are delivering work in alignment with sprint goals and release timelines. Use Agile metrics (velocity, burndown, cycle time) to provide insight into team performance and opportunities for improvement. Support the team and stakeholders in adapting to changes in project scope or direction.
- Agile Maturity & Continuous Improvement - Promote and support the adoption of Agile best practices across teams and departments. Lead retrospectives and drive actionable outcomes that enhance team efficiency and morale.
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree in Computer Science, Engineering, or related field
4+ years of software product management experience
Strong understanding of Agile methodologies and tools (e.g., ADO, Jira)
Solid knowledge of product management best practices, functional design, and application delivery methodology
Strong multitasker with proven experience handling multiple roles and projects simultaneously
Excellent analysis, problem-solving, and decision-making skills
Attention to detail and strong planning/organizational skills
Strong communication skills - verbal, written, and presentation
Proficiency with Microsoft Office and Visio
Knowledge of project management methodology and some project management skills
Proven ability to work effectively across functions and lead without authority
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master's degree
Project Management (PMI) Certification
Lean Six Sigma certification
Aviation industry knowledge, safety or TechOps technology knowledge
AWS Cloud & DevOps knowledge
Experience managing application portfolios, modernization, or custom development initiatives
Experience with cloud platforms (AWS, Azure, etc.)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.