Overview
Full Time
Skills
Documentation
Excellent Verbal and Written Communication Skills
Best Practices
CSS
Large-Scale
REST
Governance
Scripting
SOAP
Scrum
Agile
Mentor
Kanban
Linux
Finance
Javascript
HTML
Continuous Improvement
Asset Management
Python
Leadership Skills
CAD
Team Management
ServiceNow
PERL
Bootstrap
Internet Infrastructure
ITIL
Angularjs
Optimization
Stock Options
Audit
Job Details
Role :: SERVICENOW LEAD DEVELOPER/ARCHITECT
Location :: RESTON, VA
Type :: Permanent full time Onsite role.
10+ years of hands-on development and solution design of the ServiceNow platform (not just using ServiceNow), including work with each of the following modules: ITSM, ITAM, SecOps, & GRC.
Experience leading (not managing) a technical team.
Some experience with Perl or Python as related to integrating apps with SNOW
Linux environment
Having some of the listed certifications is HIGHLY preferred.
LOCAL - within a 70-mile radius of Reston, VA 20190 (preferred) - or motivated to relocate before start. Person needs to have a reason to want to be in the area, other than the job.
The company really wants to keep the salary to no more than $ 180 K. Also, there are Stock options that vest over 4 years + 20% target bonus, employee stock purchase plan, and more...
Interview Process
Video w. hiring mgr
Video w. team and stakeholders
In person
If you're a tech aficionado with a passion for making a difference, this is your chance to shine. Apply now and be part of something extraordinary!
IMPACT: The Senior ServiceNow Developer role will involve overall platform implementation, driving innovation, ensuring system optimization, and be responsible for solution design for platform delivery. Ideal candidates demonstrate strong leadership skills to guide technical teams and business stakeholders.
COMPANY: A $ 1.5 B+ global tech organization that enables the security, stability, and resiliency of key internet infrastructure and services.
OFFERED: At this company, you will enjoy competitive perks like stock options, bonuses, employee stock purchase plan and comprehensive benefits, all while collaborating with top-tier professionals in a dynamic environment. Join a global team where you will make a direct impact on security and innovation. With a hybrid, flexible work model and a commitment to work-life balance, you'll have the freedom to shape your career while contributing to society.
LOCATION: Reston, VA. This is a flexible hybrid (2x/wk in office) role. Must reside within 70 miles of Reston, VA (highly preferred) or be motivated to relocate to the area prior to joining (with company assistance).
AREAS OF RESPONSIBILITY
Platform Strategy (ServiceNow)
ServiceNow Implementation & Optimization
Leadership
Stakeholder Engagement & Communication
Continuous Improvement
HOW YOU WILL CONTRIBUTE
Lead the overall design of the ServiceNow platform, ensuring alignment with business goals and industry and technical best practices
Collaborate with business leaders, stakeholders, and technical teams to develop and implement innovative solutions using ServiceNow platform
Define platform roadmaps, by ensuring scalability, performance, stability, and audit compliance
Lead the design of workflows, integrations, and modules to extend the ServiceNow platform's capabilities
Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC, TPRM, and other relevant modules
Manage platform upgrades and ensure all applications are optimized and adhere to enterprise security and compliance standards
Provide technical guidance to configure, customize, and develop on the ServiceNow platform based on business needs
Manage the documentation of solutions, internal technical and process knowledge base materials, and training of process owners and stakeholders
Provide process governance and technical best practices
Offer mentorship and guidance for a team of ServiceNow engineers
Work closely with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success
Meet strict deadlines and other targets both individually and as the leader of multiple teams, strong decision maker
Engage with executive leadership and management to understand business objectives, providing solutions that deliver tangible value and measurable outcomes
Coordinate with ServiceNow team management to ensure clear communication regarding project status, challenges, and milestones
Establish technical governance and best practices to continuously improve platform performance and operational efficiency
Stay current with the latest ServiceNow trends, releases, and best practices, proactively applying new technologies and functionalities to enhance the platform
Create a safe space for engineering team members to experiment with technical solutions that may solve organizational problems
10+ years of experience with ServiceNow platform development, including deep technical expertise in ITSM, ITAM, SecOPs, and GRC modules.
Highly-skilled with scripting languages (JavaScript, Glide, etc.) in the context of ServiceNow platform development and Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
Strong knowledge of architecture and design of ServiceNow platform implementations, including workflows, custom apps, and integrations
Experience integrating ServiceNow with external systems via REST/SOAP APIs, Integration Hub and Spokes
Proven experience leading technical teams, process governance and delivering large-scale projects
Proven experience in Perl and Python programming in Linux environment
Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change Request Management processes
Experience with Agile, Scrum and Kanban development methodologies
Demonstrated ability to mentor technical teams, ensuring a collaborative and high-performance culture
Excellent verbal and written communication skills, with the ability to present complex technical concepts to business leaders and stakeholders
Must reside within 70 miles of Reston, VA (highly preferred) or motivated to relo to the area PRIOR to joining (with company assistance). Neither remote nor delayed relocation are an option.
CERTIFICATIONS (having some of these is highly preferred):
ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ITIL v3/v4 certification
Certified Technical Architect (CTA)
EDUCATION: Bachelor's degree in IT, Business, or related field preferred or equivalent work experience
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.