Desktop Support Analyst

Overview

On Site
$18 - $21 hourly
Contract - W2
Contract - Temp

Skills

Computer Hardware
Technical Support
Microsoft Office
Communication
Customer Service
Problem Solving
Analytical Skill
IT Infrastructure
Remote Support
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:
Kforce has a client in Redmond, WA that is seeking a Desktop Support Analyst to join their team.

Summary:
In this role, you will support a game studio as part of the IT Support team working on a gaming franchise. If you are eager to strengthen your capabilities in a dynamic, fast-paced environment, this is the job for you! The ideal candidate will have a wide range of IT knowledge and experience.

Responsibilities:
* Desktop software/hardware set-up and troubleshooting
* Hardware and OS troubleshooting
* End-user support for proprietary tools
* Works as a team member to assist with operations support

REQUIREMENTS:
* 1-2 years of work-related experience
* Strong understanding of Microsoft products Outstanding communication and customer service skills
* Excellent problem resolution and analytical skills
* Ability to learn quickly in fast-paced environment
* Experience with core IT infrastructure a plus
* Strong understanding of desktop support a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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