Business Analyst (Agile/Scrum + QA)

  • Dallas, TX
  • Posted 1 day ago | Updated 20 hours ago

Overview

On Site
Full Time

Skills

Agile
Scrum
Business Analyst
Quality Assurance

Job Details

Job Title: Business Analyst (Agile/Scrum + QA)
Location: Dallas, TX (ZIP: 75202) Local candidates only
Work Schedule: 3 days onsite, 2 days remote
Interview Process: Phone + In-person
Employment Type: Contract
Visa: No H1B, OPT, CPT Job Overview

We are seeking a Business Analyst with strong Agile/Scrum experience combined with BA responsibilities and some QA exposure. The ideal candidate will have recent hands-on experience with Jira, Salesforce Service Cloud (CRM), and Agile/Waterfall methodologies. This role requires strong facilitation skills, requirement elicitation, testing support, and the ability to lead Agile ceremonies while ensuring successful project delivery.

Key Responsibilities Agile & Scrum Facilitation

  • Lead and facilitate Agile ceremonies: sprint planning, daily stand-ups, retrospectives, backlog grooming, and capacity planning.

  • Maintain Jira dashboards, track progress, and provide regular status updates to stakeholders.

  • Promote Agile maturity and continuous improvement within the team.

Business Analysis

  • Partner with stakeholders to gather, analyze, and document business and functional requirements.

  • Translate requirements into user stories with clear acceptance criteria.

  • Manage product backlog, prioritize tasks, and ensure alignment with organizational goals.

  • Collaborate with IT leadership on project planning, resource allocation, and risk mitigation.

Quality Assurance & UAT

  • Support and coordinate User Acceptance Testing (UAT).

  • Write test cases, define test scenarios, and manage defect tracking and resolution.

  • Ensure high-quality deliverables and smooth deployment of solutions.

Training, Documentation & Support

  • Provide training to end-users and create supporting documentation (user manuals, technical specifications).

  • Support post-implementation adoption and troubleshoot issues.

  • Work with training leads to deliver onboarding and training materials.

Qualifications

  • Bachelor's degree in Information Systems, Business, or related field (or equivalent experience).

  • 3+ years of experience as a Business Analyst with Agile/Scrum project leadership.

  • Experience with Agile and Waterfall methodologies.

  • Hands-on expertise in JIRA, Confluence, and M365 Suite (dashboards, reporting, workflows).

  • Familiarity with Salesforce Service Cloud (CRM) or similar CRM platforms.

  • Excellent facilitation, documentation, and stakeholder management skills.

  • Strong problem-solving and conflict resolution abilities.

  • Agile certifications (CSM, PMI-ACP, SAFe) preferred.

Bonus Skills (Nice to Have)

  • Salesforce implementation knowledge.

  • Experience in nonprofit or philanthropic organizations.

  • Familiarity with IT governance and cross-team coordination frameworks.

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