Overview
Skills
Job Details
Hello
My name is Amit Kumar and I am a Staffing Specialist at Tekshapers Inc. I am reaching out to you on an exciting job opportunity with one of our clients.
Employment type Full Time
Job Title -- Java API Microservices Integration
Location Remote
Experience level 8+ years
Mandatory Skills Teamcenter
Full Time
Job Details
The API Customer Success Manager is responsible for coordinating and driving all API customer-related activities. This includes managing customer's requests to set up access to our API Products, and for technical assistance in our customer-facing environments. The API Customer Success Manager will track and monitor the requests through completion, while providing excellent service and support. This role must combine excellent organizational skills with an ability to deep dive into technical issues in order to effectively complete the necessary tasks to ensure success.
Responsibilities:
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- Conceptual knowledge in Integration technologies especially in digital space
- Drive expansion of technology & consulting services and Technology advisory to client in the area of technology adoption to business efficiency and expansion
- Closely work with business and define technology strategy, IT operating models, architecture, master plans and roadmap for clients
- Assess requirements and provide recommendation to teams & clients for digital adaptation and product fitment recommendations
- Assess both the business and technical requirements, challenges, existing landscape, pain areas and map to the Integration tools capability
and provide best practices and recommendations for the digital journey
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- Assess the existing integration landscape, business use cases, KPIs and SLAs and recommend governance as per the business requirements
Excellent oral and written communication to effectively bridge gap between technology staff and non-technical partners/leadership
Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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