Scrum Master

Job Title: Scrum Master
Location: Hybrid Work Model Reporting to Vienna, VA or Pensacola, FL
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract

Description:
The Scrum Master II is a dedicated Agile leader responsible for enabling team success through effective Scrum practices. This role facilitates Agile ceremonies, removes impediments, shields the team from distractions, and fosters continuous improvement. The Scrum Master partners with stakeholders to ensure Agile principles are applied consistently, driving team performance and project outcomes.

This position supports moderately complex projects with minimal supervision, applying Agile methodologies to deliver value. A solid understanding of the business, products, and operating environment is essential to guide teams effectively.

Role Responsibilities:

• Champion Agile values and Scrum practices to foster high-performing, self-organizing teams.
• Facilitate Scrum ceremonies and ensure alignment with Program Increment (PI) objectives and evolving business priorities.
• Remove impediments and drive continuous improvement in team delivery, quality, and velocity.
• Collaborate across teams and with Agile Coaches to ensure delivery roadmaps are sustainable and aligned with strategic goals.
• Build strong relationships across functions and leadership levels to support transparency, alignment, and shared ownership.
• Promote a culture of psychological safety, learning, and inclusive collaboration.
• Guide teams in applying the most effective Agile frameworks and scaling practices.
• Use data-driven insights to improve team performance and delivery predictability.
• Support cross-team coordination and dependency management within Agile Release Trains or portfolios.
• Advocate for Agile maturity and coach teams through change and transformation.
• Ensure team execution aligns with organizational and digital strategy.

Qualifications:

• 2-4 years of experience leading Agile teams or projects.
• Certified Scrum Master (CSM) and/or PMI-ACP certification.
• Proven experience supporting multiple Agile teams simultaneously.
• Strong knowledge of Agile principles, Scrum, Kanban, and scaling frameworks (e.g. SAFe).
• Skilled in facilitation, conflict resolution, and team coaching.
• Proficient in Agile tools such as Azure DevOps, Jira, or Rally.
• Strong communication skills-verbal, written, and visual.
• Ability to influence and build relationships across teams and leadership levels.
• Skilled in data analysis, reporting, and performance metrics.
• Experience in strategic planning and execution alignment.
• Ability to manage multiple priorities and deadlines with sound judgment and discretion.

System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #850-Rockville (ALTA IT)