Overview
On Site
$63 - $73 hourly
Contract - W2
Contract - Temp
Skills
Attention To Detail
Optimization
Management
User Stories
Requirements Elicitation
Collaboration
Sales
Legal
User Experience
Usability
Wireframe
Prototyping
Testing
Acceptance Testing
Training
Documentation
End-user Training
Continuous Improvement
Agile
Product Lifecycle Management
Regulatory Compliance
Privacy
Communication
Facilitation
Stakeholder Management
Customer Relationship Management (CRM)
Contract Lifecycle Management
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a CRM/CLM Product Owner in Hoboken, NJ.
Summary:
We are seeking a dynamic and detail-oriented CRM/CLM Product Owner to lead the development and optimization of our Customer Relationship Management (CRM) and Contract Lifecycle Management (CLM) platforms. This role will serve as the bridge between business stakeholders and technical teams, ensuring that solutions are aligned with strategic goals and deliver exceptional user experiences.
Key Responsibilities:
* Agile Delivery: Apply Agile principles to manage user stories and ensure alignment with business goals
* Requirements Gathering: Translate stakeholder needs into clear, actionable requirements and process models
* Backlog Ownership: Prioritize and maintain a well-groomed product backlog based on business value and user impact
* Cross-Functional Collaboration: Partner with sales, legal, tech, and operations teams to drive product success
* Compliance & Governance: Ensure CRM/CLM systems meet regulatory standards like GDPR and GWC
* User Experience: Champion usability through wireframes, prototypes, and feedback loops
* Testing & Implementation: Lead UAT and coordinate with developers to deliver high-quality features
* Training & Documentation: Maintain clear documentation and support user training for adoption
* Continuous Improvement: Monitor usage, identify enhancements, and stay current with CRM/CLM trends
REQUIREMENTS:
* Proven experience as a Product Owner or Business Analyst in CRM/CLM environments
* Strong understanding of Agile methodologies and product lifecycle management
* Familiarity with compliance standards and data privacy regulations
* Excellent communication, facilitation, and stakeholder management skills
* Technical acumen in CRM/CLM platforms and integration principles
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a CRM/CLM Product Owner in Hoboken, NJ.
Summary:
We are seeking a dynamic and detail-oriented CRM/CLM Product Owner to lead the development and optimization of our Customer Relationship Management (CRM) and Contract Lifecycle Management (CLM) platforms. This role will serve as the bridge between business stakeholders and technical teams, ensuring that solutions are aligned with strategic goals and deliver exceptional user experiences.
Key Responsibilities:
* Agile Delivery: Apply Agile principles to manage user stories and ensure alignment with business goals
* Requirements Gathering: Translate stakeholder needs into clear, actionable requirements and process models
* Backlog Ownership: Prioritize and maintain a well-groomed product backlog based on business value and user impact
* Cross-Functional Collaboration: Partner with sales, legal, tech, and operations teams to drive product success
* Compliance & Governance: Ensure CRM/CLM systems meet regulatory standards like GDPR and GWC
* User Experience: Champion usability through wireframes, prototypes, and feedback loops
* Testing & Implementation: Lead UAT and coordinate with developers to deliver high-quality features
* Training & Documentation: Maintain clear documentation and support user training for adoption
* Continuous Improvement: Monitor usage, identify enhancements, and stay current with CRM/CLM trends
REQUIREMENTS:
* Proven experience as a Product Owner or Business Analyst in CRM/CLM environments
* Strong understanding of Agile methodologies and product lifecycle management
* Familiarity with compliance standards and data privacy regulations
* Excellent communication, facilitation, and stakeholder management skills
* Technical acumen in CRM/CLM platforms and integration principles
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.