System Engineer

System Engineer
Responsibilities

• Serve as primary build engineers to deliver solutions as designed by Sr. Solutions Architects
• Install, configure, and support:
• Citrix Virtual Apps and Desktops (on-premises or Citrix Cloud)
• Azure Virtual Desktop (AVD) in client Azure environment
• Nutanix AHV or VMware ESXi-based workloads
• M365 with Exchange Online
• Intune
• Collaborate directly with customer IT teams to:
• Understand environment readiness and prerequisites
• Communicate build progress and implementation status
• Validate successful deployments through client walkthroughs and testing
• Support UAT and troubleshoot issues during deployment
• Interface with internal cross-functional teams and external third-party vendors to ensure on-time delivery of technical solutions to customers and accuracy of designed solution
• Ensure work is performed in alignment with security policies and change management processes
• Continually provide input on enhancing internal post-sales processes and develop new processes to create more efficient workflows
• Remain current on the latest technologies that align with business initiatives
• Conduct research on technical details and specifications to assist with designs and customer inquiries
• Create high-level solution drawings (Visio) and document implementation steps and configuration changes

  Requirements

  • 5+ years of hands-on experience in build and implementation roles (not just maintenance or administration work)
  • Extensive experience with at least two of the following technologies:
  • Citrix Virtual Apps and Desktops (on-premises or Citrix Cloud)
  • Azure Virtual Desktop (AVD) in client Azure environment
  • Nutanix AHV or VMware ESXi-based workloads
  • M365 with Exchange Online
  • Intune
• 3+ years of experience working for an integrator or consultant
• Solid knowledge of Active Directory, Group Policy, and Azure AD environments
• Strong troubleshooting skills and the ability to clearly explain technical issues to clients

  Preferred

  • Additional experience with other technologies such as ControlUp, FSLogix, IGEL, Nerdio, Liquidware, etc. is a plus
  • Microsoft Azure Administrator Associate (AZ-104), Citrix Certified Associate-Virtualization (CCA-V), Azure Virtual Desktop (AZ-140) certifications are a plus