Delivery Manager W SAP WM & 3PL - Irving, TX (Hybrid)

Hello,

The following requirement is open with our client.

Title : Delivery Manager W SAP WM & 3PL

Location : Irving, TX (Hybrid)

Type of Hire : C2C

Duration : 12+ Months

Rate :

Visa Status :

In-Person Interview : No

Relevant Experience: 9+

Detailed Job Description

• Skill set SDM and SAP WMy
• Delivery Manager
• The ideal candidate will be a strategic leader responsible for the successful delivery of a portfolio of IT initiatives, acting as the primary liaison between our IT organization and key business stakeholders.
• This role requires a strong background in business engagement, project portfolio management, and service delivery optimization.

Key Responsibilities

• Business Engagement and Stakeholder Management:
• Serve as the primary point of contact for 3PL Business stakeholders.
• Engage proactively to understand their strategic objectives and translate them into a clear IT delivery roadmap.
• Build and maintain strong relationships with key business and IT leaders, ensuring transparent communication and alignment on delivery timelines, risks, and dependencies.
• Portfolio and Resource Accountability:
• Manage the end-to-end delivery of a portfolio of IT projects and services, ensuring alignment with business priorities and organizational goals.
• Hold IT teams and resources accountable for project deliverables and performance, fostering a culture of ownership and high performance.
• Capacity and Prioritization Management:
• Partner closely with the Business PMO (Project Management Office) to manage IT capacity planning, resource allocation raising awareness to business and IT leadership wherever required.
• Collaborate with business and IT leadership to define and manage project prioritization, ensuring that IT resources are focused on the highest-value initiatives.
• Reporting and Service Improvement:
• Provide executive-level reporting to key IT and business leaders. Give clear and concise updates on project status, portfolio health, and key performance indicators (KPIs).
• Proactively track and analyze service delivery metrics, including cost to serve, to identify opportunities for improvement and implement strategies to enhance efficiency and effectiveness.
• Drive continuous improvement initiatives to optimize the service delivery model and elevate overall performance.

Qualifications

• Extensive experience in a Delivery Manager, Program Manager, or similar leadership role, with a proven track record of successfully managing complex IT projects and portfolios.
• Strong expertise in stakeholder management and business engagement, with the ability to influence and build consensus across diverse groups.
• Solid understanding of project management methodologies (Agile, Waterfall, etc.) and portfolio management principles.
• Experience with IT service delivery metrics and KPIs, with a focus on data-driven decision-making and continuous improvement.
• Excellent communication and presentation skills, capable of delivering clear and compelling reports to executive audiences.

Must Have Skills

• SDM
• SAP WMy
• PMO
• 3PL Business stakeholders
• Stakeholder Management

Certification: Nice to Have.

Mohith DOT pothamsetti@asciigroup DOT com