Sr. Hardware Engineer - Triage/Debug

Microsoft Silicon, Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. CHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering trusted experiences to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission.

As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for a seasoned engineer with a passion for customer focused solutions, insight, and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. We are looking for a Sr. Hardware Engineer - Triage/Debug to join the team.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

• E2E @ scale sys tem level Triage & debug activities in the cluster to meet fleet KPIs.

• Collaborate with hardware, firmware and software teams to enable comprehensive root cause analysis.

• Accountable to meet L1-L3 Triage/ debug SLA.

• Provide priority to issues based on technical and business understanding of both complexity & impact.

• Identify , drive execution and E2E verification plans to p roactively address open issues.

• Develop best in class Triage and debug methodologies, test strateg ies and platform validation plans for the at-scale clusters

• Solve problems relating to mission critical services and build automation to drive efficiency .

• Collaborate with internal and external partners to ensure systems meet quality, reliability, and service level requirements for a cloud environment.

• Effectively communicate with partners and stakeholders for planning and progress on initiatives using data.
• Embody our culture and values.

Qualifications:

Minimum Qualifications:

• Bachelor's Degree in Electrical Engineering , Computer Engineering, Mechanical Engineering, or related field AND 5 + years technical engineering experience
  • OR Master 's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 3 + years technical engineering experience
  • OR equivalent experience.
• 5 + years of experience of technical leadership as a platform architect , validation architect or a lead debug engineer or equivalent industry experience.
• Deep understanding of modern server architectures such as Memory , CPU , storage or system level firmware
• Capable of technical deep dives into platform design, verification flows , operating systems, networking, and storage.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications :

• Platform Debug and validation experience

• Data analytical skills- Knowing how to use data based and analytical tools.

• Scripting using PowerShell, Python etc.

• Proficient communication skills using various forms of media.

• Able to plan work, and work to a plan adapting as necessary in a rapidly evolving Environment.

• Individual effectiveness skills such as discipline, time management, decision making, planning, and organizing work, summarizing results through technical reports

• Self-driven, self-motivated individual able to work independently as well as collaboratively in a team environment and across the team of engineers.

Hardware Engineering IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: US corporate pay information | Microsoft Careers

Microsoft will accept applications for the role until May 27th, 2025.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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