Technical Writer

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NO SPONSORSHIP

Job Description:

Position: Technical Writer

Contract Timeframe: 12-18 months

Work Schedule: Monday thru Friday, 8:00AM to 5:00PM (1-hour lunch)

Location: 1 IKEA-Rbfcu Parkway, Live Oak, Texas 78233

Work Arrangement: Hybrid onsite up to3 days a week when assigned technical teams are onsite. In office frequency will be determined by the Director of Process Improvement, based on collaboration and deliverable needs

3 positions available Culture: - People helping people - Relationship builder - Always Friendly

Department Overview: The Process Improvement team is part of the Project Management Office within IT. Process Improvement serves the company and our members by providing best in class collaboration, documentation, and analysis of business and technical processes.

Position Overview: The Technical Writer will deepen this internal partnership by establishing standard, sustainable technical documentation with the Director of Process Improvement and collaborating closely with the assigned Tier 2 IT Management personnel (supervisors and above) to create system and application architecture diagrams and standard process documentation for the organization s most critical systems and applications. All artifacts will be published on the Process Improvement wiki for visibility and continuity.

Work assignments will be made by the Director of Process Improvement via the Portfolio Project Management (PPM)tool in the form of a task in a project plan.

Weekly task and artifact status reviews will be conducted with the team as well as 1:1 meetings for direction, clarification, and connection with the Director of Process Improvement.

Software/Systems used: Miro, Process Manager, Adobe Workfront, MS Office Products (Outlook, Teams, Word, Excel, Teams, etc )

We are looking for:

In addition to the technical skill requirements, user empathy and attention to detail are critical. The Technical Writer will need to be able to adapt information gathering and analysis conversations to the audience s (developers, system administrators, supervisors, managers, etc.) needs.

Soft Skills - See culture good self motivator/no hand holding needed

This is a contract only position, however client may try to hire FTEs once the project is over. I need to know if candidates are available for FTE hire or if they are only available for contract. Client is not able to sponsor.

To successfully work from home, employees must have access to a minimum internet connection as noted by the company

Must have a reliable home internet provider.

Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction-free environment during all work hours.

Quiet workspace to protect sensitive information.

Pets must remain quiet.