Telecommunications Technician

  • Lyon Station, PA
  • Posted 8 hours ago | Updated 8 hours ago

Overview

On Site
$30 - $30
Contract - Independent
Contract - W2
Contract - 12 Month(s)
10% Travel

Skills

digital
IP and analog

Job Details

Job Description

We are looking for a Telecommunications Technician. This position will be full-time and onsite in Lyon Station, PA. Occasional travel is required to various PA client locations up to 20%.

What You ll Do

  • Program phone sets (digital, IP and analog)

  • Perform Moves, Additions, Changes (MACs)

  • Program requested feature changes

  • Provide voicemail support

  • Program mailbox

  • Complete password resets

  • Add or delete user mailboxes

  • Provide break/fix services on telephones

  • Troubleshoot and resolve phone-/data-cabling issues

  • Knowledge of station cabling and jacks

  • Assist in identification and resolution of other vendor line/circuit problems

  • Troubleshoot issues related to lines/trunks (SIP/DID)

  • Coordinate and act as focal point for problem resolution involving service provider

  • Performs other duties as assigned

What You'll Need

Required

  • 3 to 5 years of experience in an environmental field

  • Bachelor s Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience may be considered

  • Knowledge of Wall Field wiring, cross connecting 66/110 wiring blocks Wiring color code

  • Ability to effectively communicate both verbally and in writing including presentation abilities

  • Strong critical thinking and problem-solving skills with the ability to analyze problems and formulate alternative/creative solutions to problems

  • Adept in multi-tasking, prioritizing and managing time effectively

  • Excellent attention to detail and accuracy; can effectively listen and give details accurately

  • Exceptional interpersonal skills; a team player with proven ability to work across functional areas and all levels of the organization

  • Open to coaching with the ability to apply feedback

  • Ability to lead and coordinate multiple priority projects concurrently

Preferred

  • Visible Admissions Certification, preferred

  • Embedded, Conferencing, Session/System Manager, Call Center Elite, Contact Center, IVR Systems and/or Experience Portal with Proactive Outreach Monitor

  • Embedded (R10.X), Contact Center, and/or Conferencing

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