Role: Application Systems Analyst (Hybrid) - Location: Indianapolis, IN (In-Person) - 100% Only locals with valid DL copy.

Job Title: Application Systems Analyst
Location: Indianapolis, IN (Hybrid)
Employment Type: Contract (Long-Term)

Role Overview:
The Application Systems Analyst/Programmer Senior provides technical leadership and hands-on support for enterprise systems, AV infrastructure, digital media, modern collaboration platforms, and custom application development. The role ensures continuity of mission-critical services, optimizes workflows, and delivers secure, reliable, and accessible technology solutions across the organization.

Key Responsibilities:

AV & Digital Media Systems Support

• Manage and maintain AV infrastructure, streaming tools, and conference room equipment.
• Provide live-event support for streaming, recording, and remote integration.
• Coordinate with AV/platform vendors for quotes, upgrades, and escalations.
• Schedule and support internal and external AV events.

Video Content Management

• Manage video downloads, archival, and environment transitions.
• Transcode and prepare video files for compatibility, performance, and accessibility.
• Organize and catalog media for long-term storage; maintain lifecycle documentation.
• Produce, edit, and upload podcasts; manage feeds, metadata, and compliance.

Webinar Coordination & Support

• Coordinate webinars, including scheduling, setup, dry runs, and moderation.
• Edit and publish recordings ensuring accessibility, metadata accuracy, and retention compliance.

Application & Systems Analysis

• Provide Tier 2/3 support for SharePoint, Teams, and Microsoft 365 (M365).
• Develop and maintain SharePoint sites (IA, lists/libraries, pages, permissions).
• Troubleshoot SharePoint issues and optimize platform usability.
• Develop and maintain .NET applications (C#/ASP.NET) for internal tools and integrations.
• Support marketing automation platforms, data governance, and integrations.
• Provide organization-wide application support and coordinate with technical teams and vendors.

Automation & Platform Development

• Design, build, and maintain Power Apps, Power Automate flows, and Power BI dashboards.
• Establish governance, ALM practices, environment strategies, and data loss prevention policies.
• Integrate Power Platform solutions with SharePoint, M365, and line-of-business systems.

Electronic Signature & Workflow

• Administer DocuSign templates, envelopes, and user permissions.
• Design end-to-end eSignature workflows with audit trails, retention, and compliance alignment.
• Provide user training and documentation for workflow solutions.

Project Coordination & Documentation

• Support procurement and vendor engagement activities.
• Maintain SOPs, runbooks, architecture diagrams, and performance metrics.
• Contribute to onboarding and training of new hires or backups.

Cross-Functional Collaboration

• Partner with internal teams to align technology solutions with operational needs.
• Facilitate communication between technical teams and end-users.
• Participate in planning and governance forums to improve service reliability, accessibility, and security.

Required Skills & Qualifications:

• Bachelor s degree in Computer Science, IT, or related field, or equivalent experience.
• 5+ years in application systems analysis/programming in enterprise environments.
• Experience with AV/streaming platforms and digital media workflows.
• Hands-on .NET development (C#, ASP.NET, REST APIs, SQL).
• SharePoint site development/administration, Teams/M365 support, and marketing automation operations.
• Power Platform development (Power Apps, Power Automate, Power BI) with governance best practices.
• DocuSign administration and workflow design, including integrations with M365/SharePoint/Power Platform.
• Source control (Git), CI/CD fundamentals, testing, secure coding, logging/monitoring.
• API-based integrations across enterprise systems.
• Strong communication, documentation, and stakeholder engagement skills.
• Excellent troubleshooting and problem-solving skills; ability to manage live incidents effectively.
• Organizational skills to handle multiple initiatives with clear prioritization.
• Commitment to accessibility, security, and compliance standards.

Preferred Skills & Certifications:

• Microsoft certifications (Power Platform, M365 Administrator, Azure Fundamentals).
• Media production experience (video tuning/transcoding, podcast production).
• Experience with video CDN platforms, media asset management, or enterprise content delivery.