SUPV IT PROGRAM MANAGER (PLCYPLN)

Summary

Who may apply: Current, permanent DoD Federal Civilian Employees in the competitive service, eligible Priority Placement Program DoD Military Spouse Preference applicants, eligible PPP applicants, and current DoD VRA employees.

This announcement may be used to fill similar positions in the IT Directorate.

Duties

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• Plans, directs, organizes, coordinates, and supervises the work of employees involved in the life cycle management processes related to a major DOD or DFAS AIS and MIS.
• Develops AIS program and budget requirements, justifications, and documentation to meet all mandatory DOD Life Cycle Management (LCM) and Financial Management regulatory requirements.
• Works with employees in developing individual development plans.
• Ensures performance standards are equitable and that all subordinates receive timely performance feedback (in accordance with DFAS regulation and/or any applicable negotiated agreement) and annual performance ratings.
• Hears and resolves formal/informal grievances and complaints and resolves or refers unresolved grievances to the director in accordance with DFAS policies and/or applicable negotiated agreement.
• Serves as a technical expert for assigned IT/ADP systems, database systems, or network. Keeps abreast of changes in policies, regulations, and directives to determine effect on operations.
• Analyzes existing methods and procedures to determine adequacy, clarity, and effectiveness.

Requirements

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Conditions of employment

• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Time in Grade Requirement - see the Qualifications field below for more details.

Qualifications

Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.

Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.

Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.

Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-13) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized Experience is defined as: managing large scale enterprise-wide IT projects involving server platforms, network communications, and storage solutions. Using metrics to measure planned projects, tracking and reporting project impact and problem trends. Forecasting, executing, and monitoring IT budgets. Developing individuals and teams to deliver efficiencies through automated technical solutions aligned with Agency strategies.

Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-13 or higher grade in Federal Service.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

Education is not substitutable for specialized experience at the GS-14 grade level.

Additional information

• n accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months.
• Moving expenses will be paid.
• The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
• For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements.
• Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.
• We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition.
• Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
• A one year probationary or trial period may be required.
• A one year supervisory or managerial probationary period may be required.
• We may use this announcement to fill additional vacancies within 120 days of the closing date.
• This position is exempt from the Fair Labor Standards Act.
• Travel requirement is occasional.
• This position is not covered by a bargaining unit.
• PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
• Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here.
• The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.
• Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information.
• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact for assistance.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.