Business Systems Analyst

JOB TITLE: SR BUSINESS SYSTEMS ANALYST
JOB LOCATION: WASHINGTON, DC
WAGE RANGE*: 50.00-54.00 PER HOUR
JOB NUMBER: SAIJP00038343

REQUIRED EXPERIENCE:

Bachelor's degree in Business Administration, Information Systems, or a related field.
Minimum of 5 to 7 years of experience in business analysis, strategic planning, or governance support.
Experience working within federal or highly regulated environments preferred.
Proven success in capturing complex requirements and supporting enterprise platforms across full project lifecycles.
Experience with Agile methodologies, backlog management, and stakeholder communications.

Tools & Technologies:
Familiarity with tools such as Jira, ServiceNow, Confluence, SharePoint, or equivalent for documentation, requirement tracking, and collaboration.
Proficiency in standard project and business analysis toolsets (e.g., Visio, Excel, PowerPoint, process modeling tools).
Experience with enterprise platform environments (e.g., case management, workflow automation, ITSM) is a plus.

JOB DESCRIPTION

We are seeking a strategic and results-driven Senior Business Analyst to support enterprise-level platforms and governance initiatives in alignment with the mission and objectives of the U.S. Department of Justice (DOJ). This on-site role requires a highly organized, analytical individual who excels at business analysis, stakeholder engagement,
governance facilitation, and adoption planning. The ideal candidate will be instrumental in driving strategic alignment, gathering and refining requirements, and guiding project teams through full lifecycle implementation and delivery.

Responsibilities:
Strategic Planning, Intake, and Governance
Support the establishment and enforcement of the strategic roadmap and vision for enterprise platforms and ecosystem alignment.
Ensure business and platform team alignment with strategic objectives, platform governance, and measurable business outcomes.
Participate in and facilitate technical governance boards and steering committees, serving as a critical voice in governance planning and enforcement.

Business Analysis
Serve as the primary liaison for customer engagement, project activities, and communication of escalations.
Define and document project and task goals, scope, and timelines, ensuring milestones are met on schedule and Collaborate closely with Project Managers, Release Managers, Security Teams, and platform stakeholders to plan and deliver effective solutions.
Participate in project governance, Agile scrum meetings, and strategic workshops, including project kickoff and process planning sessions.
Contribute to the development of platform roadmaps and support shaping demand for enterprise platform adoption.
Support time and cost estimation activities in coordination with cross-functional teams.

Requirements and Stakeholder Management
Lead the capture of business and user requirements, use cases, and functional stories where Agile methodologies apply.
Ensure requirements are well understood, tested, and implemented in alignment with stakeholder expectations.
Own and nurture stakeholder relationships to identify, prioritize, model, and document business, process, and data requirements.
Serve as a trusted representative of stakeholders throughout the planning, development, and release lifecycle.

Communication, Adoption, and Support
Support the platform and release teams through training, testing, go-live, and post-implementation support.
Collaborate with the Release Manager and other stakeholders to develop and refine release estimates and timelines.
Drive user adoption by assessing training needs, delivering group and individual training, and facilitating change management.
Create and maintain training materials, documentation, and communications to ensure clear understanding of platform functions and changes.
Coordinate internal communications related to system and solution deployments within the platform environment.

Personal Skills:
Analytical: Strong skills in identifying, interpreting, and solving complex problems across business and technical areas.
Strategic Communicator: Effective in both verbal and written communication, with the ability to translate technical concepts into business language.
Collaborative: Builds consensus among cross-functional teams, manages competing priorities, and supports cooperative problem solving.
Proactive & Self-Directed: Capable of working independently, managing tasks, and taking initiative to drive results.
Detail-Oriented: Precise in capturing, documenting, and validating requirements and deliverables.
Customer-Focused: Maintains a strong commitment to understanding user needs and driving value through technology solutions.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

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