Overview
Remote
On Site
USD31.25 - USD40.86 per hour
Full Time
Skills
crm
Job Details
CRM Email Automation Specialist with Large Media client
Hybrid if local to San Diego, open to remote candidates working PST hours in US
1 year assignment
Pay rate to candidates: $31.25 - $40.86/hr w2
Overview: Under the direction of our Digital Marketing Strategy lead, the CRM Automation Specialist will support different business categories by designing, implementing, and deploying intricate automated customer journeys in Salesforce Marketing Cloud. The CRM Automation Specialist will play a crucial role in enhancing the customer experience across all journey stages and drive business growth.
Tasks and Responsibilities:
Design, implement and deploy automated email and SMS customer journeys
Monitor and optimize existing journeys to meet company goals and drive customer experience
Use scripting to provide dynamic data to communications
Collaborate closely with data activation teams to drive consistent audience segmentation strategies
QA and troubleshoot existing customer journeys to ensure they are responsive, device-friendly, trackable, and functional
Partner with ecommerce engineering team to ensure seamless transactional email customer experience
Tracking and reporting of all automated CRM journeys
Support overall operations efficiency by driving process and documentation improvements
Drive requirements for the implementation and integration of an evolving outstanding marketing automation platform
Support special projects as assigned
Minimum Requirements:
4-5 years of experience designing, implementing and deploying dynamic CRM automated journeys specifically using AMPScript, HTML, CSS, SQL, and JavaScript for automation, dynamic content, customizations, and integrations
Bachelor s degree in Computer Science, Information Systems, Marketing, or related field
Expertise with Salesforce Marketing Cloud is required (Journey Builder, Automation Studio, Email Studio, Data Extensions)
Strong understanding of customer journey mapping, audience segmentation strategy, and personalization tactics
Expertise in combining analytics and qualitative data to drive customer journey strategies and understanding of how to translate business goals into an actionable CRM plan
Troubleshoots and resolves technical issues as they happen
Proficient in pulling report data from various SFMC applications to be used for further analysis
Experience working with cross-functional teams
Experience with C# and Python is a plus
Experience working with B2B and B2C context is a plus
Estimated Min Rate: $31.25
Estimated Max Rate: $40.86
What s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh s extensive talent community that will provide you with access to Yoh s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Hybrid if local to San Diego, open to remote candidates working PST hours in US
1 year assignment
Pay rate to candidates: $31.25 - $40.86/hr w2
Overview: Under the direction of our Digital Marketing Strategy lead, the CRM Automation Specialist will support different business categories by designing, implementing, and deploying intricate automated customer journeys in Salesforce Marketing Cloud. The CRM Automation Specialist will play a crucial role in enhancing the customer experience across all journey stages and drive business growth.
Tasks and Responsibilities:
Design, implement and deploy automated email and SMS customer journeys
Monitor and optimize existing journeys to meet company goals and drive customer experience
Use scripting to provide dynamic data to communications
Collaborate closely with data activation teams to drive consistent audience segmentation strategies
QA and troubleshoot existing customer journeys to ensure they are responsive, device-friendly, trackable, and functional
Partner with ecommerce engineering team to ensure seamless transactional email customer experience
Tracking and reporting of all automated CRM journeys
Support overall operations efficiency by driving process and documentation improvements
Drive requirements for the implementation and integration of an evolving outstanding marketing automation platform
Support special projects as assigned
Minimum Requirements:
4-5 years of experience designing, implementing and deploying dynamic CRM automated journeys specifically using AMPScript, HTML, CSS, SQL, and JavaScript for automation, dynamic content, customizations, and integrations
Bachelor s degree in Computer Science, Information Systems, Marketing, or related field
Expertise with Salesforce Marketing Cloud is required (Journey Builder, Automation Studio, Email Studio, Data Extensions)
Strong understanding of customer journey mapping, audience segmentation strategy, and personalization tactics
Expertise in combining analytics and qualitative data to drive customer journey strategies and understanding of how to translate business goals into an actionable CRM plan
Troubleshoots and resolves technical issues as they happen
Proficient in pulling report data from various SFMC applications to be used for further analysis
Experience working with cross-functional teams
Experience with C# and Python is a plus
Experience working with B2B and B2C context is a plus
Estimated Min Rate: $31.25
Estimated Max Rate: $40.86
What s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh s extensive talent community that will provide you with access to Yoh s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.