Clean Energy Manager (Appliance and Incentive program)

Note:
Remote with preference of NYS or Northeast Region

Travel required: 5% - occasional team meeting

Contractor must have computer, cell phone, and access to reliable high-speed internet

Duration: 1 year with option to extend (may convert full time)

Managers Note:

Codes, Products & Standards: Appliance Upgrade Program (AUP)

The Project Manager will provide active support for the Inflation Reduction Act Retail Point of-Sale program

Inflation Reduction Act - Client

The U.S. Department of Energy (DOE) has introduced the HEAR program using funding from the Inflation Reduction Act (IRA). Under HEAR, Client administers the Appliance Upgrade Program, which provides rebates to New York households below 150% AMI (State s Area Median Income) for the purchase of an ENERGY STAR certified heat pump clothes dryer (including an all-in-one washer-dryer with a heat pump dryer), and electrical wiring and panel upgrades necessary for its installation.

Setting up a MyEnergy profile and applying online is the fastest way to apply for your rebates - User needs to Residents who require electrical upgrades to install their heat pump clothes dryer must work with a participating contractor. Additionally, in certain municipalities, residents replacing a gas clothes dryer must work with a participating contractor to cap the gas line before installing a heat pump clothes dryer.

IV: 2 rounds of IV.

Energy purchase, appliances, eligibility for an incentive, if qualify then cost rebase based on situation.
It s in expanding stage, need help with the process. Since 10 months we are working and in the process of expansion in few months. Make sure Codes, Products & Standards effectively scale.
Org & Comm skill; motivated; navigate the team smoothly. Top line org goals to encourage Energy Efficiency to reduce nonrenewable fuels. Tech evolution project.
Salesforce is highly desire; other CRM is also fine.
Interact with the call centre customers, interact with vendors, distributors, tech contractors, electrical wires, gas change etc. Helping call center team to respond or jump in the call or escalation.
Looking at higher level expert, Build dashboard, keep track record of fund spends, identify the needs and work on it.
Commercial process organization, balances the needs of the stakeholders.
Set expectations to draw the line to review applications received from the customers. Person will not review or approve the application but set the bars as he is at monitoring role.

Program and Project Management:
Experience managing or implementing Client, utility, or similar incentive programs for energy efficiency, appliance upgrades, or renewable products.

Technical & Sector Knowledge:
Understanding of energy efficiency, renewable energy technologies, and decarbonization programs
Familiarity with State energy, environmental, and economic development issues is preferred
The Project Manager will provide active support for the Inflation Reduction Act Retail Point-of-Sale program
Department Requesting Resource: Codes, Products & Standards

Initiative: Appliance Upgrade Program (AUP)
Years of Experience: 7-10 years

Technical & Professional Skills & Knowledge:
Has well developed understanding of relevant technical principles and their application to a program area.
Develops/formulates Deployment issues, problems and needs in at least one technical area.
Has acknowledged expertise at conceptual level of technical skills and knowledge in at least one program area.
Has basic understanding of State energy/environmental economic development issues.

Experience managing or implementing Client or utility incentive programs
Proficiency in Salesforce Lightning, including report and dashboard building
Proficiency in MS Office Suite (Excel, Word, PowerPoint)

Certifications and qualifications, including education/degree:
Bachelor's Degree
Graduate degree, PMP certification, Six Sigma and/or Lean certification preferred

IT systems that will be used:

Microsoft Office, Teams, SharePoint, Asana, Oracle PeopleSoft, Salesforce

Tasks:
Work with Client implementation contractors to manage program metrics collection from end-to-end and ensure data completeness, accuracy, and reasonableness: *Develop and issue requests for data; manage workflows for timely intake; *Identify and implement solutions and tools to improve data quality; *Develop and execute processes and procedures that result in increased compliance for participating retailers and contractors, quality assurance, and remedial actions
Perform rigorous data analysis necessary to support effective program delivery: *Conduct data analyses required to improve program performance, increase impact, streamline customer and partner (retailers and contractors) interactions, reduce cycle times for proc, and manage risks associated with program delivery; *Effectively communicate findings, provide recommendations, and problem-solve with management and other relevant internal and external stakeholders
Evolve and continuously adapt strategies to optimize impact and effectiveness based on results, market data and insights, evaluation, expertise, and critical thinking;
Collaborate with Client s implementation contractors to ensure program deliverables and reporting are executed in a timely manner;
Participate in testing for ongoing system development;
Develop documentation for use by customers, partners, and internal stakeholders;
Quantify and document program activities and assess progress against established goals;
Model diligent attention to Client processes and champion process improvements;
Other duties as assigned that contribute to the key outcomes of the Codes & Standards team

What skills are needed to be successful in this role?:
Exemplary project management skills with the ability to set priorities, develop and execute on a workplan, and an action-bias to deliver activity in the market
Ability to translate complicated technical concepts into plain language that can be understood and actioned by internal staff and external stakeholders, including advocates and municipal officials
A demonstrated track record of advancing innovative strategies and policies from concept to implementation; ideally interacting with regulatory bodies/agencies, including local governments
Mission-driven individual who is motivated by Client's work to solve the world s biggest climate and environmental challenges
Proven ability to drive significant strategic development and advancement paired with strong tactical and implementation abilities to see projects to the end
Demonstrated problem-solving ability, resourcefulness, adaptability, and instinct for surfacing value and pragmatic solutions
Skill in managing multiple diverse activities simultaneously, delivering on commitments and operating with speed, accuracy, and strong judgment
Meticulous attention to detail; strong planning and critical thinking skills with the ability to anticipate needs of key stakeholders
A strong customer orientation and work ethic; resolute integrity
Superior interpersonal and presentation skills that resonate with audiences of different backgrounds *demonstrated ability to develop relations with key stakeholder groups; and the ability to communicate persuasively, concisely, and unambiguously in speech and in writing
Process-oriented with demonstrated problem-solving capabilities
Exceptional organizational, time management and planning skills to successfully handle multiple projects simultaneously and meet deadlines in a fast-paced environment.
Ability and appetite to learn and assimilate new information and think holistically through complex problems with technical and non-technical components.
Ability to work independently and cross-functionally with other teams.
Ability to learn new systems and processes from independent documentation review and analysis, and identify actionable areas for improvement

Creativity in Project & Program Development:
Has developed and managed projects with little specific direction.
Develops new projects and co-funding sources with own initiative.
Carried out development of several projects through competitive solicitation phase that may or may not result from own initiative.
Has provided ideas and rationale for program development in at least one technical area.

Organization Skills & Productivity:
Has demonstrated ability to implement projects in a timely manner.
Demonstrates the capability to manage all aspects of on-going projects with no supervision.
Is able to prioritize workload with other responsibilities.
Effectively discharges general technical and project management assignments in a timely manner.
Demonstrates strategic thinking connected to the organization s goals.

Leadership / Interpersonal Relations / Judgement:
Has demonstrated ability to effectively head working groups or program teams.
Provides guidance to junior staff when appropriate and can supervise the day-to-day work of interns.
Has full confidence of peers and superiors.
People skills have developed to show leadership and an ability to motivate others.

Communication Skills & External Relations:
Has demonstrated ability to produce both written material and verbal presentations that are direct, recognize and focus on issues, are both comprehensive and concise and require editing only in most sensitive and complex areas.
Is able to negotiate effectively with contractors and interface effectively with customers and other outside contacts.
Has demonstrated ability to prepare and present papers at professional meetings, seminars and conferences.