Technical Scrum Master / Program Manager

Job Title : WI- Technical Scrum Master / Program Manager SMT/MMK/WLK

Location: Roanoke, TX

Primary Skills : Scrum Master

Key Responsibilities:

• Act as Scrum Master for one or more Agile teams, facilitating all standard Scrum ceremonies and ensuring Agile principles are followed.
• Partner with Product Owners, Architects, and Engineering teams to ensure alignment and delivery of technology modernization goals.
• Drive continuous improvement in team processes, performance, and Agile maturity.
• Identify and resolve impediments that hinder team progress, and escalate when appropriate.
• Coach teams and stakeholders in Agile best practices to foster a high-performing Agile culture.
• Support enterprise-level Agile transformation efforts and help scale Agile frameworks where necessary.
• Provide transparency into project status, team health, and delivery metrics using tools like Jira, Confluence, and others.

Required Qualifications:

• Strong technical background with the ability to understand and discuss architecture, APIs, CI/CD, cloud platforms, and related technical topics.
• Proven success managing Agile teams in large-scale, enterprise-wide digital transformation initiatives.
• Expertise in Agile frameworks (Scrum, Kanban, SAFe, etc.).
• Exceptional communication, facilitation, and leadership skills.
• Ability to collaborate with cross-functional teams across multiple domains.

Preferred Qualifications:

• Recent experience in the financial services industry.
• Previous experience working at Fidelity Investments (FMR) with positive references.
• Familiarity with the BFSI sector, including companies like Charles Schwab, Capital One, Vanguard, or Morgan Stanley.
• Experience with major platform modernization projects or legacy-to-cloud transitions.

Education & Certifications:

• Bachelor s degree in Computer Science, Engineering, or related field; advanced degree a plus.
• Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent Agile certifications.