Data Analyst - Identity & Access Management (IAM)

Overview

On Site
USD 70.00 - 83.00 per hour
Full Time

Skills

Identity Management
Systems Analysis
Data Visualization
Tableau
Microsoft Excel
Reporting
Data Flow
Communication
Provisioning
Workflow
Process Improvement
Data Analysis
Requirements Elicitation
ServiceNow
Active Directory
SailPoint
Microsoft Exchange
Dashboard
Continuous Improvement
Data Quality
Performance Monitoring
Collaboration
Leadership
Documentation
Business Cases
Analytical Skill
DICE

Job Details

JOB TITLE: Data Analyst - Identity & Access Management (IAM)
JOB LOCATION: St. Petersburgh, FL (hybrid 10x per month onsite)
WAGE RANGE*: $70-83/hr.
JOB NUMBER:
36215984

REQUIRED EXPERIENCE:

Required Skills & Qualifications
  • 5+ years of professional experience in data analytics, systems analysis, or a related field.
  • Proven experience interpreting and analyzing complex datasets using statistical and analytical techniques.
  • Strong proficiency in data visualization and reporting using Tableau, Excel, ServiceNow Reporting, or similar tools.
  • Deep understanding of data flows and workflows in IAM tools and environments such as Active Directory, SailPoint, Exchange, and ServiceNow.
  • Experience designing and supporting data pipelines, ensuring data quality, and troubleshooting issues across interconnected systems.
  • Excellent communication and collaboration skills, with the ability to partner with cross-functional teams and influence process improvements.

JOB DESCRIPTION:

The Data Analyst will support the IAM team by identifying and analyzing manual provisioning workflows across systems like ServiceNow, Active Directory, SailPoint, and Exchange. This role plays a strategic part in optimizing and streamlining identity-related operations through data analysis, process improvement, and automation readiness assessments.

Key Responsibilities
  • Conduct full lifecycle data analysis including requirements gathering, design, execution, and delivery of insights.
  • Analyze data and interpret results using statistical techniques to provide actionable insights to IAM leadership.
  • Identify opportunities to automate high-volume, manually provisioned IAM tasks by evaluating patterns and operational data in ServiceNow, Active Directory, SailPoint, and Exchange.
  • Develop and maintain reports and dashboards to support operational awareness and continuous improvement initiatives.
  • Design and implement data quality and performance monitoring strategies to ensure consistency across identity platforms.
  • Validate and troubleshoot data inconsistencies across IAM tools and related systems.
  • Collaborate with IAM engineers, request fulfillment teams, and leadership to prioritize automation candidates and process enhancements.
  • Provide documentation and analysis to support business cases for automation or tooling changes.
  • Continuously assess and refine analytical methodologies to improve accuracy and value of insights.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

#Dice
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.