AWS Connect//Remote

  • Posted 4 days ago | Updated 1 hour ago

Overview

Accepts corp to corp applications

Skills

Aws Lex
Amazon Lex

Job Details

Key Responsibilities

  • Design and implement Amazon Connect contact flows, routing profiles, queues, prompts, and agent experiences.
  • Build and maintain Amazon Lex V2 chatbots for voice and text interactions.
  • Create natural language IVRs using Lex, Contact Flows, and AWS Lambda.
  • Integrate Amazon Connect with backend systems using:
    • AWS Lambda
    • API Gateway
    • DynamoDB / RDS
    • SQS / SNS
  • Develop slot-filling, intent handling, and fulfillment logic for Lex bots.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.