Overview
Job Details
Technical Program Manager – Dayforce (HCM)
Role Overview
The Technical Program Manager – Dayforce is responsible for leading the delivery of Dayforce HCM programs, serving as the primary liaison between HR, Payroll, IT, and external partners. This role owns program execution across implementations, enhancements, integrations, and ongoing optimization to ensure scalable, compliant, and efficient HR systems.
Key Responsibilities
Lead end-to-end Dayforce programs including implementations, upgrades, and enhancements
Partner with HR, Payroll, Finance, IT, and Operations to gather requirements and translate business needs into technical solutions
Own program planning, timelines, dependencies, risks, and delivery across multiple workstreams
Manage Dayforce modules such as Core HR, Payroll, Workforce Management, Benefits, Time & Attendance, and Talent (as applicable)
Oversee integrations between Dayforce and internal and third-party systems
Coordinate with external vendors and implementation partners to ensure on-time, high-quality delivery
Drive testing strategy including UAT planning, execution, defect tracking, and resolution
Ensure compliance with payroll, labor, and workforce regulations, particularly in multi-location environments
Provide clear status updates, risk assessments, and communication to stakeholders and leadership
Support post-launch stabilization, optimization, and continuous improvement initiatives
Required Qualifications
5+ years of experience in Technical Program Management, Systems Program Management, or related roles
Hands-on experience leading Dayforce HCM implementations or major enhancements
Strong understanding of HRIS, Payroll, and Workforce Management systems
Experience managing complex, cross-functional technical programs end-to-end
Ability to translate business requirements into actionable delivery plans
Strong communication, organization, and stakeholder management skills
Preferred Qualifications
Experience supporting hourly, multi-location, or retail workforces
Dayforce certification or formal implementation experience
Familiarity with Agile, Scrum, or hybrid delivery methodologies
Experience with data migrations, system integrations, and reporting
Nice to Have
Experience with global or multi-state payroll
Exposure to HR transformation or large-scale systems modernization initiatives