M365 Engineer

Job - Microsoft 365 Engineer Schedule: M-F, 9am-5pm
Location: Hybrid - candidate must be within a commutable distance from NYC for occasional onsite
Job Summary: The Microsoft 365 Engineer will be responsible for the design, implementation, administration, and support of Microsoft 365 solutions with an emphasis on Exchange Online, Microsoft Entra ID (Azure AD), Power Shell automation, and related Microsoft 365 services. This role involves managing enterprise-level Exchange environments, supporting identity and access management, and automating operational processes to enhance service delivery.
Key Responsibilities:

• Administer and support Exchange Online and hybrid Exchange environments, including mailbox provisioning, migration, and troubleshooting.
• Manage Microsoft Entra ID (Azure Active Directory) including user, group, role management, and conditional access policies.
• Develop, maintain, and execute PowerShell scripts to automate Microsoft 365 administrative tasks, reporting, and tenant management.
• Implement and support Single Sign-On (SSO) and identity federation solutions.
• Configure and manage Exchange Online Protection (EOP) and security & compliance features within Microsoft 365.
• Monitor and resolve mail flow issues, quotas, permissions, and mailbox migrations.
• Collaborate with security teams to implement governance, compliance policies, and audit logging.
• Work with cross-functional teams to support collaboration workloads including Teams, SharePoint Online, and OneDrive.
• Participate in disaster recovery preparedness, backup, and business continuity planning.
• Create and maintain technical documentation, run-books, and support guides.
• Provide Tier 2/3 support for escalated Microsoft 365 issues.
• Stay current with Microsoft 365 updates, features, and best practices to improve services continuously.

Required Skills and Qualifications:

• 5+ years experience managing Microsoft 365 services, especially Exchange Online and Azure AD/Entra ID.
• Strong proficiency in PowerShell scripting for Microsoft 365 automation.
• Deep knowledge of Exchange Online architecture, mailbox management, mail flow, and compliance.
• Experience with Microsoft Entra ID, including identity lifecycle management, conditional access, and multi-factor authentication.
• Familiarity with Microsoft 365 security and compliance frameworks.
• Ability to troubleshoot complex mail routing, authentication, and service issues.
• Excellent communication and collaboration skills with technical and non-technical stakeholders.
• Experience with administration of SharePoint online, Microsoft Teams.

Certifications:

• Microsoft 365 Certified.
• Enterprise Administrator Expert or Azure Administrator Associate preferred