IT Field Support

Job Title: IT Field Support

Job Location: BEAUMONT TX 77704

Onsite Requirements:

• Apple / iOS / iPad support experience


• Experience training new users


• Windows 11 and Windows system management and upgrade knowledge

Job Description:

Projects and knowledge required:

• Apple iPads Configuration


• Updates


• Enrollment apple account


• Software application control.


• Understand the functionality of production applications.


• Training to end users.


• Documentation


• Problems Solving


• Windows systems management


• Windows 11 Upgrade from win10.


• Local User Profile migration to controlled Active Directory profile.


• Updating Policies from Domain Controller GPO.


• Privilege management in windows (admin, standard user, etc.)


• Windows Policies from DC troubleshooting


• Certificates management in windows.


• Wi-Fi troubleshooting


• Windows Updates management.

Coordination and Hands and Eyes:

• Coordinate activities between remote teams and plant personnel


• Serve as hands and eyes for connection to IT infrastructure equipment.


• Basic Layer7 (OSI Model) troubleshooting (fiber, ethernet, wireless).


• Timely escalation

• **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.


• This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**