QA Process Manager

We are.

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 13,950+, and has 52 offices in 20 countries within key global markets. For more information on the company, please visit ouror.

Our challenge

We are looking for a skilled QA Process Manager to lead the QA team in developing detailed test plans and test cases for software releases, ensuring that all functionalities are covered.

The Role

Responsibilities:

• Lead the QA team in developing detailed test plans and test cases for software releases, ensuring that all functionalities are covered.
• Educate and guide the team on the change management process, including impact analysis, and ensure adherence to best practices during software development and deployment.
• Develop and implement robust QA processes and strategies, integrating them seamlessly with existing development workflows.
• Manage and mentor QA analysts and testers to build a cohesive and effective team.
• Establish key quality metrics and set up systems to track and monitor these metrics over time.
• Work closely with cross-functional teams to ensure quality is maintained through the software development lifecycle, including post-deployment.
• Conduct regular process reviews to identify areas for improvement and implement corrective actions to enhance quality and efficiency.
• Ensure that test plans and QA activities align with customer requirements and project timelines.
• Collaborate with the development team to support automated testing strategies and integrate them into the CI/CD pipeline.
• Facilitate effective change management to accommodate project updates and revisions while maintaining quality standards.
• Stay abreast of the latest industry trends and tools in quality assurance and introduce innovative practices to the team.

Requirements:

• Minimum of 10+ years of experience in QA, with at least 3 years in a leadership role.
• Proven experience in developing effective test plans and managing change processes.
• Thorough understanding of QA methodologies, tools, and practices.
• Proficient in automated testing tools and frameworks.
• Strong analytical skills and experience with quality metrics.
• Excellent leadership and team management skills.
• Exceptional communication skills, both written and verbal.
• Ability to work collaboratively with other departments and lead by influence.

It would be great if you also had:

• Familiarity with continuous integration/continuous deployment (CI/CD) pipelines and automated testing frameworks.
• Exposure to cloud computing services (AWS, Azure, or Google Cloud Platform).
• Experience with Agile development methodologies.

We can offer you:

• A highly competitive compensation and benefits package
• A multinational organization with 52 offices in 20 countries and the possibility to work abroad.
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization
• A truly diverse, fun-loving, and global work culture

SYNECHRON S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.