Service Desk Team Lead

Overview

On Site
USD 1-1
Full Time
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Ticketing Systems

Job Details

Job Description

DatamanUSA has an exciting opportunity for a talented Service Desk Team Lead to work with one of our direct clients in Thornton, CO. We love referrals! Please refer us to your friends, family and colleagues for this opportunity. DatamanUSA gives referral bonuses (up to $500) if they get selected and perform well for our clients.

Job Details:

Title: Service Desk Team Lead

Duration: 8 months

Location: Thornton, CO

Duties & responsibilities:

*) The ideal candidate will have general experience and knowledge of troubleshooting processes for wide areas of IT (hardware, software, network, account, mobile, etc.).

*) Previous experience managing or leading a team is preferred or at least 3 years of previous Service Desk experience at the Analyst or Tier 2 level.

*) ITIL certification and/or knowledge is a plus, but not required.

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