Vice President Product Operations

Job Details

Level: Senior

Job Location: DSS Juno Beach - Juno Beach, FL

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: Undisclosed

Travel Percentage: Up to 25%

Job Shift: Day

DESCRIPTION

Why Join Us?

At Juno Health, we're not just building software-we're transforming healthcare. As a division of DSS, Inc., we bring together over 575 years of clinical experience and 30+ years of software innovation to deliver ONC-certified EHR solutions that empower providers and improve patient outcomes.

OVERVIEW

The Vice President of Product Operations is a senior executive responsible for overseeing the day-to-day operations of the company's software products. This role ensures operational sustainability, cost-effectiveness, and alignment with broader business objectives. The leader manages cross-functional teams, optimizes internal processes, and drives strategic initiatives to enhance operational efficiency and product effectiveness. This position plays a key role in translating strategic vision into actionable plans, fostering collaboration across departments, and ensuring consistent delivery of high-quality software solutions.

The Vice President, Product Operations - Juno Health will:

• Lead Product Strategy & Execution : Provide strategic leadership and oversight of day-to-day product operations, ensuring the delivery of high-quality, scalable software solutions that align with business objectives. Build and sustain organizational strength by developing future leaders, fostering a high-performance, value-driven culture, and mentoring top talent to support long-term growth and continuity.
  
• Demonstrate Technical Acumen : Leverage deep technical expertise and a proven track record of managing the full software development lifecycle. Deliver both strategic vision and operational rigor within structured, process-driven, and scalable environments. Manage the full product lifecycle, including ongoing enhancements, cost optimization, quality improvements, and strategic end-of-life planning for existing products.
  
• Drive Operational Excellence : Design and implement robust operational frameworks, systems, and governance structures that streamline workflows, enhance efficiency, and improve cross-functional alignment across the organization.
  
• Ensure Regulatory & Contractual Compliance : Provide executive-level oversight of all compliance requirements, including HIPAA, SOC2, and ONC standards, ensuring operational activities adhere to regulatory and contractual obligations.
  
• Mitigate Risk & Safeguard Continuity : Proactively identify and address operational and strategic risks to ensure business continuity, product reliability, and data security across all product lines and platforms.
  
• Champion Innovation & Modernization : Lead the continuous development of Juno Health's product capabilities by adopting emerging technologies, developing best practices, and frameworks that drive innovation, elevate user experience, and reinforce market leadership. Continuously track Juno Health's performance metrics, customer feedback, and market response to drive iterative improvements and shape future product strategies.
  
• Foster Cross-Functional Collaboration : Align and empower cross-functional teams-Product Line Management, Information Technology, Quality Assurance, Customer Support, and Implementation-to ensure seamless execution, strong accountability, and unified progress toward strategic goals.
  
• Drive Client & Stakeholder Engagement : Build and maintain trusted relationships with clients, partners, and stakeholders to enhance satisfaction, improve retention, and deliver measurable value across the product lifecycle.
  
• Serve as Executive Representative : Act as a visible, client-facing leader for Juno Health at industry conferences and strategic engagements, while collaborating closely with DSS, Inc. executives and shareholders to ensure alignment and drive sustainable growth.
  
• Lead and mentor a high-performing product management team : Fostering a culture of innovation, accountability, collaboration, and excellence in alignment with Juno Health's core values.
  

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make reasonable accommodation as needed.

SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

Individuals working for DSS will be subject to security and privacy requirements as explained in SOC-2, HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

REQUIREMENTS

• 10+ years of leadership experience in healthcare operations, specifically within an EHR software development company.
  
• 5+ years in an executive leadership role with oversight of product or operational strategy.
  
• Software Expertise: Extensive experience in software development life cycle (SDLC) delivering and managing software platforms in high-growth environments.
  
• Proven ability to lead, motivate and manage a large multidisciplinary team.
  
• Strong financial acumen, operational insight, and strategic thinking capabilities.
  
• Executive level communication and stakeholder engagement skills.
  
• Experience with regulatory frameworks and standards such as HIPAA, SOC2, ONC, CMMI Level 3, and ISO 9001.
  

EDUCATION:

• MS Degree in a relevant field of study like Business Administration or Healthcare Operations.
  
• Bachelor's degree plus 10 years of directly applicable experience.
  

Years of experience in a similar role:

• 5+ years Executive Level extensive experience in healthcare operations in an EHR software development company
  
• 10+ years extensive experience in healthcare operations in an EHR software development company
  

COMPENSATION:
Salary at Juno Health, a division of DSS, Inc., is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $200,000.00 TO $275,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Juno Health. total compensation package for employees.

PHYSICAL DEMANDS (per observation of incumbents in this position):

Standing

Up to 25% per day

Sitting

Up to 50% per day

Walking

Up to 25% per day; more if attending conferences

Stooping

5% per day

Lifting

• If traveling, ability to lift up to 50 lbs. unassisted
  

(luggage, laptop etc.)

• Up to 10 lbs. unassisted, several times a day (laptop,
  

office equipment, office supplies, etc.)

Computer Work

75% per day

Telephone Work

50% per day

Reading

50% per day

Other, please specify

• Travel unassisted up to 25 % per year, via common carrier and/or personal automobile.
  

Juno Health, a division of DSS, Inc. is an Equal Opportunity Employer.

If you need an accommodation seeking employment with Juno Health, please email or call . Accommodations are made on a case-by-case basis.

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