Overview
On Site
BASED ON EXPERIENCE
Full Time
Contract - Independent
Contract - W2
Contract - 7+ mo(s)
Skills
BUSINESS ANALYST
DATA ANALYST
AGILE
SCRUM
SALESFORCE
SPLUNK
PENDO
AI
GENAI
Job Details
Role: Business & Data Analyst Consultant.
Location: Charlotte, NC (Hybrid, 2 days Onsite)
Duration: 6+ Months
Only W2
Note: Candidate with more AI/GenAI experience
Location: Charlotte, NC (Hybrid, 2 days Onsite)
Duration: 6+ Months
Only W2
Note: Candidate with more AI/GenAI experience
Serve as a Business & Data Analyst within a cross-functional scrum team supporting a virtual assistant product.
- Analyze and interpret data from multiple, often ambiguous, sources (e.g., Salesforce, Splunk, Pendo).
- Translate raw data into meaningful business insights for stakeholders.
- Develop and maintain manual scorecards and KPIs, with a focus on process automation over time.
- Act as a liaison between business and technical teams to bridge gaps, clarify requirements, and support product deployment.
- Present findings in a clear, business-focused manner to various audiences.
- Utilize strong analytical and data interpretation skills, especially with custom or in-house applications.
- Leverage familiarity with Salesforce and related analytics tools; experience with Splunk preferred.
- Communicate complex technical data in easily understood business terms.
- Comfortable working independently in ambiguous situations to derive actionable insights.
- Draw on experience in Agile/Scrum environments (without leading ceremonies).
- Balance both business process understanding (approx. 70%) and hands-on data analysis (approx. 30%).
- No advanced software development required focus is on effective data extraction, analysis, and presentation.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.