Help Desk Analyst

Overview

On Site
$30 - $30
Full Time

Skills

Helpdesk
PC Hardware
Device Management

Job Details

A minimum of one (1) year of prior experience demonstrating the following knowledge

and skills:

1. PC Hardware and software installation

2. End user support - face to face and via telephone

3. Excellent customer service skills

It s highly desirable that the candidate also have:

1. Experience with computer system and user administration.

2. Technical familiarity with Microsoft Active Directory.

3. Experience with Windows 10,11

4. Experience with Office 365

5. Experience with Device Management, Device Imaging, Device Troubleshooting

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.