Product Designer - No Sponsorship Available - W2 Only

Location: Charlotte, NC (Hybrid)

*Contract-to-Hire Opportunity*

What You'll Be Doing:

• Immerse yourself in user contexts, learning internal workflows such as financial reporting, procurement, and invoicing to deeply understand user challenges.
• Translate complex workflows into streamlined SAP S4/Hana solutions, accounting for both digital and offline processes.
• Create low-fidelity mockups using SAP Fiori components to clearly convey design intent.
• Adapt and finalize UIs using existing or newly created SAP Fiori components, with minor modifications as needed.
• Conduct UI testing with real users using tools like SAP Build Me and Figma.
• Iterate designs based on stakeholder and user feedback, ensuring alignment and ongoing improvement.
• Champion consistent, high-quality user experiences across the entire product suite.
• Collaborate closely with cross-functional teams, including Design, Product Management, and Engineering.

What You'll Need to Have:

• SAP and ERP Experience
• Experience with SAP/Fiori or other ERP/SaaS platforms (e.g., Salesforce).
• Background in designing out-of-the-box enterprise-level ERP systems for large-scale implementations.
• Product Design Expertise
• 7+ years of experience in UX and product design.
• Deep product thinking-considers downstream operational implications and scalability.
• Skilled at identifying dependencies across product suites and features.
• Experience working cross-functionally with product and engineering teams from concept to launch.
• User Experience Research
• Strong understanding of user research methodologies and user testing practices.
• Ability to analyze user needs and synthesize findings into actionable design solutions.
• Expertise in distinguishing user wants from true user needs.
• Tool Proficiency & Education
• Proficient in industry-standard tools such as Figma, Miro, and prototyping platforms.
• Strong portfolio demonstrating UX/UI depth, problem-solving, and measurable impact.
• Degree in Interaction Design, Computer Science, or related field-or equivalent hands-on experience.
• Clear communicator with a sharp ability to grasp complexity and prioritize key issues.
• Execution, Strategy & Communication
• Comfortable with ambiguity; a proactive self-starter.
• Scrappy and adaptable-able to use low-fidelity mockups or visualization techniques to quickly align teams.
• Strong communicator who can clearly articulate design intent and present solutions to stakeholders.
• Skilled in wireframing, user flows, mockups, and prototyping.
• Requirements Interpretation & Design Systems
• Ability to interpret direction from Service Design Managers and convert into scoped design work.
• Understands and applies business context to product design decisions.
• Capable of utilizing insights from research and testing to iterate and improve designs.
• Experienced in documenting UI component libraries and establishing/revising design guidelines.