RTA Posted Job Description

Overview

Remote
On Site
Hybrid
BASED ON EXPERIENCE
Contract - W2
Contract - Independent
Contract - 8+ mo(s)

Skills

Physical Layer
Collaboration
Database
Decision-making
Oracle Linux
Information Systems
Supply Chain Management
Training
Technical Support
Technical Direction
SQL
Database Administration
Application Support
Analytical Skill
Problem Solving
Conflict Resolution
Presentations
Communication
Management
SANS
Demand Planning
Health Care
Legal
Insurance

Job Details

Our client, a (Tech industry), is looking to hire a (Demand Planning Analyst) in (Remote).

Title: Demand Planning Analyst
Location: Remote role but prefers candidates from New York or Burlingame
Pay range: $90-100/hr. on W2
Contract: W2; 8 months contract (possibility of extension or conversion)


Job description:

We are seeking a skilled analyst to manage the day-to-day operations of our support demand planning application. The ideal candidate will provide Level 1 (L1) support, triage support requests, train users on application usage, and collaborate with the application providers to resolve user issues. This role requires an understanding of supply chain systems and processes, as well as the ability to query databases using SQL statements. The Analyst will work with users both in person and remotely making self-starting abilities essential.
Key Responsibilities:
  1. Manage daily operations of the support demand planning application, ensuring smooth functionality and user satisfaction.
  2. Provide L1 support and triage support requests to ensure timely resolution of user issues.
  3. Train users on how to effectively use the application, enhancing their understanding and efficiency.
  4. Collaborate with the application provider to resolve complex user issues and improve application performance.
  5. Understand supply chain systems and processes to provide informed support and insights.
  6. Write SQL statements to query databases, supporting data-driven decision-making.
  7. Work with users both in person and remotely, adapting to different communication styles and needs.
Qualifications:
  • Bachelor's degree in supply chain management, information systems, or a related field.
  • Proven experience in application support or a similar role.
  • Strong analytical and problem-solving skills.
  • Proficiency in SQL and database management.
  • Excellent presentation and communication skills.
  • Ability to work independently and manage tasks with a high degree of ambiguity.
Preferred Skills:
  • Familiarity with supply chain systems and processes.
  • Experience in training and user support.
  • Strong interpersonal skills and the ability to work collaboratively with diverse teams.
  • The successful candidate will play a crucial role in supporting our demand planning application, contributing to the overall efficiency and success of our operations.

Must-Have Skills
  • Proficiency in SQL and database management.
  • Demand planning environment - as a planner / a systems analyst
  • Demand planning tools
  • Proven experience in application support or a similar role.
  • Strong analytical and problem-solving skills.
  • Excellent presentation and communication skills.
  • Ability to work independently and manage tasks with a high degree of ambiguity.
  • 3 to 5 years in demand planning

Russell Tobin offers eligible employee s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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