Contract Senior Application Support Engineer

Overview

Hybrid
Depends on Experience
Contract - Independent
Contract - W2

Skills

Application Support
IBM Cognos Analytics
Extract
Transform
Load
SQL
Tidal

Job Details

Contract Senior Application Support Engineer

MUST be local to Iselin, NJ, Hybrid Schedule at least 3 days onsite

Responsibilities:

  • Providing L1/L2 support coverage.
  • Resolving user Inquiries and handling Production Incidents, Root cause Analysis.
  • Experienced with Sql, ETL ,Linux, Windows.
  • User access reviews, Audit reviews, IDM reviews.
  • Help in coordinating/Managing DR flips.
  • Supporting Tidal jobs.
  • Good to have prior application support experience with any of these. Broadridge apps(Impact, Cognos, BPS, Message Automation) Murex, Smartloan, Loanet.

Skills:

  • Years of Exp : 10-14 yrs in Application support.
  • Supporting applications under Market Operations Support group.
  • Experience with settlement, collateral and reg reporting(FI/EQ) and derivatives product.
  • Working with various vendors to support different applications.
  • Experience with Broadridge apps(Impact, Cognos, BPS, Message Automation).
  • Experience with Loanet, Global one application.
  • Ability to multitask several ongoing issues.
  • Experienced in Linux, Sql DB.
  • Strong written and verbal communication skills.
  • Resolving user queries from business users.
  • Picking up prod Incidents, Tidal Job failure tickets troubleshooting them and resolving them.
  • Documenting and maintaining support knowledge share on Confluence.
  • Working on data review by Audit teams, IDM team.
  • Running reports for business users by querying DB.

Education:

  • Bachelor s in computer science, Information systems or similar field.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.