Gen AI - Delivery Lead

About the job you're considering

The AI Delivery Lead is responsible for driving the successful execution and delivery of AI and machine learning (ML) projects. This role involves coordinating multi-functional teams, optimizing processes, and ensuring that AI/ML models are effectively integrated into business operations. The ideal candidate will have a solid technical background, excellent leadership skills, and a passion for driving innovation through AI and ML technologies

Your Role:

Lead and manage AI and ML operations, ensuring alignment with organizational goals and objectives

Collaborate with data scientists, data engineers, and UI developers to design, develop, and deploy AI/ML models and solutions

Manage and evaluate the performance of AI/ML systems, making recommendations for improvements and optimizations

Develop and implement operational strategies, policies, and best practices for AI/ML workflows

Lead project timelines, budgets, and resources to ensure successful delivery of AI/ML initiatives

Oversee the end-to-end delivery of product solutions, ensuring quality, timeline, and budget adherence

Collaborate with stakeholders to gather requirements, define project scope, and establish clear deliverables

Oversee development teams, ensuring smooth execution of agile processes and sprint planning

Identify and mitigate risks to project timelines, resources, or scope

Foster effective communication across teams, acting as the primary point of contact for project updates

Manage project roadmaps, milestones, and release schedules to align with business priorities

Support technical decision-making, working closely with architects and developers to deliver robust solutions

Conduct regular project reviews to assess progress, identify challenges, and implement solutions

Drive continuous improvement in delivery processes, tools, and methodologies

Ensure customer satisfaction by managing stakeholder expectations and ensuring delivery success

Your skills and experience

EM Certification: Level 2 or above

Operational Management: Proven track record in operational management, including senior clients and key BU executives

Project Financials: Deep understanding of project financials and the ability to drive them

Leadership: Ability to manage delivery heads, delivery executives, and engagement managers

Customer Crisis Management: Ability to manage customer crises

Experience in product engineering, project delivery, or software development leadership roles

Proven experience in Agile methodologies such as Scrum or Kanban

Strong understanding of software development life cycle (SDLC) and product management frameworks

Excellent organizational and time management skills

Strong communication and interpersonal skills for effective stakeholder engagement

Proficiency in project management tools such as JIRA, Trello, or Azure DevOps

Experience in cloud environments like AWS, Azure, or Google Cloud Platform (Google Cloud Platform)

Familiarity with CI/CD tools and DevOps practices

Knowledge of technical architecture, microservices, and API design principles

Certifications such as Certified Scrum Master (CSM), PMP, or SAFe Agilist are highly desirable

Leadership Skills: Strong leadership skills with an ability to drive cross-functional teams

Communication Skills: Excellent communication skills, both oral and written

Problem-Solving: Adept at solving complex problems and implementing effective solutions

Experience: Minimum 10 years' experience in a similar capacity or as Delivery Lead