Overview
Skills
Job Details
Description of Duties
Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.
Lead workshops to introduce new end to end business processes for Order to Cash with new system
Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare
Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned
Lead the testing of assigned functional systems
Perform System Integration Testing
Support User Acceptance Testing
Create user readiness documentation
Lead workshops for user training as assigned
Design and perform integration testing to support business process transformation from legacy systems
Create business process documentation as required
Provide SAP-BRIM functional support through hypercare phases post go-live
Provide root cause analysis and resolution for defects related to system and data issues
SuPport business with billing validation analysis to ensure accurate data migration/conversions
Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
Lead and participate in project team activities for system work efforts related to enterprise systems.
Work independently to accomplish the tasks and duties assigned
Adhere to and follow all PTC standards, policies, and procedures
Utilize various software and/or technology tools to perform job duties
Perform tasks and other duties as assigned by the PTC
Desired Skillset & Experience
SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations
Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement
Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA
Experience managing Order-to-Cash workstreams keeping teams on track and budget
Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI
Hands-on use of configuration of dunning and collection methodologies of SAP-FICA
Automation Test process design and config for SAP-BRIM implementation
Ability to understand complex, B2B contracts and how they d be represented in configurable billing/financial systems
Experience with Agile Project methodologies and traditional waterfall project methodologies
Real-world experience managing Global Billing operations
Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module
The ideal candidate will have 15 or more years of expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters
Additional beneficial skills include:
Enterprise Business Solutions, specifically SAP projects
ITIL / ITSM practices and methodologies
Education Requirements
Bachelor s degree in business management or information systems
Equivalent combination of education and/or experience may be accepted
Engagement Requirements
The Candidate shall be located within the Continental United States. There is no opportunity for Off-shore resources for this Statement of Work
Successfully complete ePATCH background check, and ClearChecks National Criminal Background Check prior to engagement start
Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime
This position is primarily remote; however, this position will require reporting to the Commission s headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Showbacks, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hypercare). Any absence from sessions requires prior approval from Project Principal. No additional compensation for any travel required, and rate is inclusive of any travel costs
Skills :
Billing and SAP BRIM on implementation projects of various sizes and subject matters - Required 8 Years
Bachelor s degree in business management or information systems or related field - Required
SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations - Required 5 Years
Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement - Required 5 Years
Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including - Required 5 Years
Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI - Required 5 Years
Hands-on use of configuration of dunning and collection methodologies of SAP-FICA - Required 5 Years
Automation Test process design and config for SAP-BRIM implementation - Required 5 Years
Experience with Agile Project methodologies and traditional waterfall project methodologies - Required 5 Years
Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testi - Required 5 Years
ITIL / ITSM practices and methodologies - Highly desired