Overview
Skills
Job Details
Experience & Expertise:
- 5+ years in IT Service Management (ITSM), including 3+ years specializing in ServiceNow CMDB and Discovery.
- Proven ability to design, implement, and maintain enterprise-level CMDB architectures.
- Leadership and mentorship experience in CMDB/Discovery projects.
- Hands-on expertise with ServiceNow Discovery, Service Mapping, Mid Server configuration, and credential management.
- Deep understanding of the ServiceNow Common Service Data Model (CSDM) and best practices for implementation.
- Strong scripting skills (JavaScript, GlideScript, etc.) within the ServiceNow platform.
- Proficient in configuring horizontal and top-down Discovery, patterns, and probes.
- Skilled in integrating CMDB with external systems via APIs, IntegrationHub, and middleware.
- Comprehensive knowledge of ITIL v4/v3, particularly Configuration, Incident, Change, and Problem Management.
- Expertise in data reconciliation, normalization, and CI lifecycle management.
- Experience configuring mid servers across multiple domains.
- Familiarity with CMDB Health dashboards, Data Certification, and CMDB Query Builder.
- Strong background in configuring Identification and Reconciliation Engine (IRE) and Discovery Rules.
Certifications:
- ServiceNow Certified Implementation Specialist - Discovery
- ServiceNow Certified Implementation Specialist - CMDB
- ServiceNow Certified System Administrator (CSA)
- ITIL v4 Foundation Certification
location: Tampa, Florida
job type: Contract
salary: $70 - 85 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Experience & Expertise:
- 5+ years in IT Service Management (ITSM), including 3+ years specializing in ServiceNow CMDB and Discovery.
- Proven ability to design, implement, and maintain enterprise-level CMDB architectures.
- Leadership and mentorship experience in CMDB/Discovery projects.
- Hands-on expertise with ServiceNow Discovery, Service Mapping, Mid Server configuration, and credential management.
- Deep understanding of the ServiceNow Common Service Data Model (CSDM) and best practices for implementation.
- Strong scripting skills (JavaScript, GlideScript, etc.) within the ServiceNow platform.
- Proficient in configuring horizontal and top-down Discovery, patterns, and probes.
- Skilled in integrating CMDB with external systems via APIs, IntegrationHub, and middleware.
- Comprehensive knowledge of ITIL v4/v3, particularly Configuration, Incident, Change, and Problem Management.
- Expertise in data reconciliation, normalization, and CI lifecycle management.
- Experience configuring mid servers across multiple domains.
- Familiarity with CMDB Health dashboards, Data Certification, and CMDB Query Builder.
- Strong background in configuring Identification and Reconciliation Engine (IRE) and Discovery Rules.
Certifications:
- ServiceNow Certified Implementation Specialist - Discovery
- ServiceNow Certified Implementation Specialist - CMDB
- ServiceNow Certified System Administrator (CSA)
- ITIL v4 Foundation Certification
qualifications:
Experience & Expertise:
- 5+ years in IT Service Management (ITSM), including 3+ years specializing in ServiceNow CMDB and Discovery.
- Proven ability to design, implement, and maintain enterprise-level CMDB architectures.
- Leadership and mentorship experience in CMDB/Discovery projects.
- Hands-on expertise with ServiceNow Discovery, Service Mapping, Mid Server configuration, and credential management.
- Deep understanding of the ServiceNow Common Service Data Model (CSDM) and best practices for implementation.
- Strong scripting skills (JavaScript, GlideScript, etc.) within the ServiceNow platform.
- Proficient in configuring horizontal and top-down Discovery, patterns, and probes.
- Skilled in integrating CMDB with external systems via APIs, IntegrationHub, and middleware.
- Comprehensive knowledge of ITIL v4/v3, particularly Configuration, Incident, Change, and Problem Management.
- Expertise in data reconciliation, normalization, and CI lifecycle management.
- Experience configuring mid servers across multiple domains.
- Familiarity with CMDB Health dashboards, Data Certification, and CMDB Query Builder.
- Strong background in configuring Identification and Reconciliation Engine (IRE) and Discovery Rules.
Certifications:
- ServiceNow Certified Implementation Specialist - Discovery
- ServiceNow Certified Implementation Specialist - CMDB
- ServiceNow Certified System Administrator (CSA)
- ITIL v4 Foundation Certification
skills: Experience & Expertise:
- 5+ years in IT Service Management (ITSM), including 3+ years specializing in ServiceNow CMDB and Discovery.
- Proven ability to design, implement, and maintain enterprise-level CMDB architectures.
- Leadership and mentorship experience in CMDB/Discovery projects.
- Hands-on expertise with ServiceNow Discovery, Service Mapping, Mid Server configuration, and credential management.
- Deep understanding of the ServiceNow Common Service Data Model (CSDM) and best practices for implementation.
- Strong scripting skills (JavaScript, GlideScript, etc.) within the ServiceNow platform.
- Proficient in configuring horizontal and top-down Discovery, patterns, and probes.
- Skilled in integrating CMDB with external systems via APIs, IntegrationHub, and middleware.
- Comprehensive knowledge of ITIL v4/v3, particularly Configuration, Incident, Change, and Problem Management.
- Expertise in data reconciliation, normalization, and CI lifecycle management.
- Experience configuring mid servers across multiple domains.
- Familiarity with CMDB Health dashboards, Data Certification, and CMDB Query Builder.
- Strong background in configuring Identification and Reconciliation Engine (IRE) and Discovery Rules.
Certifications:
- ServiceNow Certified Implementation Specialist - Discovery
- ServiceNow Certified Implementation Specialist - CMDB
- ServiceNow Certified System Administrator (CSA)
- ITIL v4 Foundation Certification
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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