Overview
On Site
Depends on Experience
Full Time
Skills
SQL
unix
windows
Autosys
ITIL
Splunk
Dynatrace
Banking Support
Job Details
- Deep understanding of Unix, Cloud PAAS, Oracle SQL queries to take care of any intensive analysis.
- Good experience in Service Now ticketing tool for all Incidents, SRs, Problem Tickets and also Change/Problem Management Process.
- Good experience in DB Queries Be able to write queries including fair complexity.
- Good experience support environment Be able to understand ticket priorities, escalation matrix, client connects, weekly status representation, MI protocol, etc.,
- Having Exposure in support banking application.
- Having exposure in monitoring tools like Splunk, Dynatrace.
- Having additional knowledge on Grafana
- Excellent customer communication.
- SQL, UNIX, Windows,Autosys, ITIL
- Splunk, Dynatrace, Banking Support
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