Business Process Engineer

Job Description:

Business Process Engineer with mortgage experience is responsible for leading initiatives to redesign and improve business processes within the mortgage industry.

Key Responsibilities

• Leading cross-functional teams to identify process inefficiencies and risks within the mortgage lifecycle.
• Developing and executing process improvement strategies and solutions to enhance efficiency, effectiveness, and customer experience.
• Conducting in-depth process analyses, identifying procedural deficiencies, and recommending solutions.
• Collaborating with business stakeholders to understand requirements, define solutions, and drive results.
• Ensuring process documentation, including flows and control points, is comprehensive and compliant with policies and procedures.
• Interpreting and applying policies, procedures, and compliance requirements within the mortgage context.
• Supporting end-to-end change initiatives across people, processes, and technology, potentially utilizing formal methodologies like Lean or Six Sigma.

Required Skills and Experience

• 5+ years of mortgage lending or banking experience.
• 3-5 years of business analysis or process engineering experience, preferably in mortgage or technology fields.
• Strong analytical, problem-solving, and communication skills.
• Experience in business requirements gathering, process analysis and design, and documentation.
• Ability to work under pressure, manage deadlines, and adapt quickly to change.
• Familiarity with Agile methodologies, Jira, Smart Sheets, and Confluence is desired.
• Experience in developing test plans and procedures to validate application design.