Sr. Cloud Network Engineer

Important Skills

Technical - Azure/aws switches

Soft - Self-starter,

* Manages PCG's converged communications infrastructure through
day-to-day hands-on tasks

* Maintains office networks, including diagnostic/troubleshooting
any network-related issues using automatic and manual monitoring

* Prioritizes and escalates issues to PCG level 2 and 3 support as
defined in governing procedures

* Performs periodic architecture reviews and updates

* Documents all network and voice configurations

* Follows best practice ITIL process, seeking continuous improvement
of systems and processes. Act proactively to identify areas for improvement


* Travels up to 25% related to PCG office deployments, moves, and
expansions

* Records and tracks support incidents and requests. Escalate if
necessary, and ensure that all decisions and actions taken, through to the
final resolution have been captured

* Tests fixes to ensure that problems have been adequately resolved.


* Provides training to department staff members as the office team
grows.

* Reviews IT vendors' proposals and invoices to ensure that
contracted services are being delivered and managed in the most
cost-effective manner possible.

* Researches and recommends software, hardware, and tools to meet
business objectives

* Assists less experienced peers.

* Design and implement secure, scalable, and highly available
network solutions across a hybrid, multi-cloud environment

* Skills to automate infrastructure deployments across multiple data
centers and cloud platforms such as Azure and AWS

* Participate in on-call rotations

* All duties as assigned.



Qualifications:

Required Skills:



* Experience with AWS, Azure networking, and security services

* Experience with network industry enterprise network products

* Experience with the necessary technology

* Ability to learn new technologies without formal training

* Highly self-motivated and directed with keen attention to detail

* Proven analytical and problem-solving skills

* Strong documentation skills

* Fluency in English, both spoken and written

* Strong proficiency in using and administering network and
application monitoring

* Ability to work off-hours or be on-call if required by management.




Education:

4-year degree or an equivalent combination of education, technical
certifications, and experience



Experience:

* 4-6 years of experience as a network engineer working in Azure or
AWS environments.

* 4-6 Years of experience as a network infrastructure engineer to
manage Fortinet, Switches, MPLS circuit, Net bond, Express-route, WAF,
Shield, Front door, Gateways, F5, Load balancer, VPN solutions

* Knowledge of compliance standards and frameworks: ITIL, SOC1,
SOC2, NIST, ISO 27001

* Handles complex issues and problems and refers only the most
complex issues to higher-level staff.

* Possesses comprehensive knowledge of the subject matter.



Certification:

* Cisco, Avaya, or other Converged Communications preferred

* F5 LTM/GTM/APM

* AWS / Azure Associate/Professional level

* Network industry level - CCNA/CCNP

* IT Infrastructure Library (ITIL) v.3


Supervisory Responsibility:

* Typically reports to a department head or manager.

* Provides leadership, coaching, and/or mentoring to a subordinate
group.

* Performs work under minimal supervision