Support Desk Specialist

  • Greensboro, NC
  • Posted 2 days ago | Updated moments ago

Overview

On Site
$26 - $26
Contract - W2
Contract - 8 Month(s)

Skills

ServiceNow
CompTia A+
TCP-IP
MS SCCM
MS PowerShell
MS Intune
VMWare
Active Directory
MSCA
Cisco Network
DHCP

Job Details

Title: Support Desk Specialist L2

Location: Greensboro, NC (100% ONSITE 5 days per week)

Duration: 8 months

Rate: $26.90 per hour on W2 (cannot do C2C/1099 for this position)

Job Description

  • Provide technical assistance for hardware and software issues on desktops, laptops, and other computer equipment.
  • Install, configure, diagnose, and troubleshoot hardware, software and peripheral devices.
  • Respond to helpdesk calls and emails from users in a timely manner.
  • Troubleshoot and repair hardware components such as motherboards, hard drives, RAM, power supplies, etc.
  • Configure and deploy new computer systems according to company standards.
  • Monitor system performance, identify any issues, and determine solutions.
  • Communicate effectively with users to gain an understanding of their technical needs.
  • Provide training to users on basic computer operations and usage of installed software packages.
  • Maintain inventory of all installed hardware components, software licenses, and peripherals.
  • Keep up to date with industry developments and trends in technology.

Must have Skills:

Windows Client Operating systems and Servers (9-11), ServiceNow, CompTia A+, TCP-IP, MS SCCM, MS PowerShell, MS Intune, VMWare, Active Directory, MSCA, Cisco Network, DHCP

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