Overview
On Site
$26 - $26
Contract - W2
Contract - 8 Month(s)
Skills
ServiceNow
CompTia A+
TCP-IP
MS SCCM
MS PowerShell
MS Intune
VMWare
Active Directory
MSCA
Cisco Network
DHCP
Job Details
Title: Support Desk Specialist L2
Location: Greensboro, NC (100% ONSITE 5 days per week)
Duration: 8 months
Rate: $26.90 per hour on W2 (cannot do C2C/1099 for this position)
Job Description
- Provide technical assistance for hardware and software issues on desktops, laptops, and other computer equipment.
- Install, configure, diagnose, and troubleshoot hardware, software and peripheral devices.
- Respond to helpdesk calls and emails from users in a timely manner.
- Troubleshoot and repair hardware components such as motherboards, hard drives, RAM, power supplies, etc.
- Configure and deploy new computer systems according to company standards.
- Monitor system performance, identify any issues, and determine solutions.
- Communicate effectively with users to gain an understanding of their technical needs.
- Provide training to users on basic computer operations and usage of installed software packages.
- Maintain inventory of all installed hardware components, software licenses, and peripherals.
- Keep up to date with industry developments and trends in technology.
Must have Skills:
Windows Client Operating systems and Servers (9-11), ServiceNow, CompTia A+, TCP-IP, MS SCCM, MS PowerShell, MS Intune, VMWare, Active Directory, MSCA, Cisco Network, DHCP
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.